Patient Service Representative - Ambulatory Float Team (West Los Angeles)

Job Posting

Work Location: Santa Monica, CA, USA

Salary Range: $31.88 - 45.66 Hourly

Employment Type: 2 - Staff: Career

Duration: Indefinite

Job #: 33209

Primary Duties and Responsibilities

About the Role

West Los Angeles region, including:

Job Qualifications

Ability to travel to various UCLA Health locations and being physically present at the job site

Ability to work various days/shifts and occasional weekends; Days and hours may vary depending on assignments.

Skill in setting priorities which accurately reflect the relative importance of job responsibilities

Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.

Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Ability to creatively integrate competing demands into a productive working environment.

Ability to demonstrate clear knowledge of job responsibilities; skillfully use equipment, software and tools required to do the job; and to work steadily to get job done.

Knowledge of major medical insurance plans and types of coverage provided.

Working knowledge of CareConnect system to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system, completing referrals, inputting authorizations, hospital lab results and medical reports.