Director of System of Care (DSOC) Adult & Older Adult

Job Description

Job Description

Salary: $166-192K

Director of System of Care (DSOC) Adult & Older Adult

Location: Concord, CA (On-site)
Schedule: Full-Time | Occasional evenings/weekends
Reports to: Chief, Community Mental Health (CCMH)

About The Hume Center

Founded in 1993, The Hume Center is a federally certified Community Mental Health Center (CMHC) that provides comprehensive behavioral health services through 20 programs across five clinics, several School Based satellite clinics, and community offices in Alameda and Contra Costa counties. Our mission is rooted in promoting psychological well-being, especially among the under- and un-served, through enabling consultation, multicultural competency, and an unwavering commitment to growth, healing, and human potential.

Position Summary

Provide exceptional leadership and oversight of the Centers clinical services to adults and older adults according to the highest level of care, ethical and professional standards, as well as meeting national regulations and laws and state licensing board requirements. Maintain agency procedural manual for clinical services for adults and older adults in compliance with local, state, and federal regulations.

Responsible for an area of clinical practice in accordance with the organizations mission, goals and objectives and provides expertise and training in that area. Help to create a supportive work environment, which enables staff so that they can learn to enable their clients and their families. Responsible for implementation of clinical policies and practice. Provides clinical training, facilitation, and consultation to clinicians and supervises Community Clinical Program Directors and Clinical Directors. Performing direct clinical services for the purposes of maintaining clinical skills and participation as a member of the clinical team.

Minimum Qualifications

Required

• Doctorate (Ph.D. or Psy.D.) in Clinical Psychology or related field.
• Licensed Psychologist in the State of California.
• Minimum eight (8) years of clinical experience.
• Minimum four (4) years of clinical supervision and leadership experience.
• Strong knowledge of California behavioral health regulations, licensing standards, quality assurance, and clinical documentation requirements.
• Experience supervising multidisciplinary behavioral health teams.
• Proficiency with Electronic Health Records (EHR), Google Workspace, and Microsoft Office.
• Valid California driver's license, reliable transportation, and proof of insurance.
• Ability to travel between clinics throughout Alameda and Contra Costa Counties.
• Ability to work on-site full-time with occasional evenings and weekends.

Preferred

• Multilingual abilities (Spanish, Farsi, Dari/Pashto, Punjabi, Hindi, Tamil, Urdu, Gujarati, Cantonese, Mandarin, Vietnamese, ASL, or other Bay Area languages).
• Community outreach, prevention, consultation, and stakeholder engagement experience.
• Previous nonprofit or community mental health leadership experience.
• Experience leading organizational change and developing clinical leaders.

Key Responsibilities

Executive Clinical Leadership

• Provide strategic leadership for Adult and Older Adult clinical programs.
• Supervise Community Clinical Program Directors, Clinical Directors, and Clinical Supervisors.
• Develop and implement clinical policies, procedures, and best practices.
• Ensure all services align with organizational mission, contracts, licensing standards, and evidence-based practices.
• Champion Community Mental Health and Primary Behavioral Health Clinician (PBHC) models throughout the organization.
• Participate as a member of senior leadership to guide agency-wide clinical strategy.

Program Development & Strategic Planning

• Lead program planning, implementation, evaluation, and continuous improvement initiatives.
• Support organizational strategic planning and service expansion.
• Promote innovation through evidence-based practices and clinical research.
• Develop initiatives that improve client outcomes, workforce effectiveness, and operational excellence.

Operational Leadership

• Partner with Operations, Finance, Human Resources, Training, and Organizational Development to support staffing, recruitment, workforce planning, and program performance.
• Develop Position Impact Results Frameworks (PIRFs), SMART goals, and performance expectations.
• Maintain staffing plans, supervision coverage, productivity standards, and operational continuity.
• Participate in executive decision-making and cross-functional leadership initiatives.

Quality Assurance & Regulatory Compliance

• Ensure compliance with federal, state, county, licensing, and accreditation requirements.
• Oversee quality assurance, clinical documentation, utilization review, and audit readiness.
• Chair Clinical Quality Review Team (CQRT) meetings and lead corrective action planning when needed.
• Maintain current knowledge of behavioral health regulations and reimbursement requirements.
• Support risk management, grievance resolution, and clinical policy implementation.

Clinical Supervision & Workforce Development

• Provide weekly individual and group supervision for licensed and pre-licensed clinicians.
• Mentor Community Clinical Program Directors and Clinical Supervisors.
• Oversee orientation, professional development, and ongoing clinical training.
• Support leadership development, succession planning, and employee engagement.
• Foster a culture of accountability, collaboration, and continuous learning.

Community Partnerships & Advocacy

• Represent The Hume Center with county behavioral health departments, community partners, healthcare systems, and professional organizations.
• Build collaborative partnerships that improve access to behavioral health services.
• Participate in advisory groups, community planning efforts, and public presentations.
• Promote culturally responsive, equitable, and person-centered care throughout the community.

Direct Clinical Practice

• Maintain a limited clinical caseload to preserve clinical expertise.
• Provide consultation for complex clinical cases.
• Support crisis intervention, assessment, treatment planning, and continuity of care as needed.

Professional Expectations

The Director of System of Care is expected to:

• Model The Hume Center's mission, values, and enabling philosophy.
• Participate actively in leadership meetings and organizational initiatives.
• Maintain professional licensure and continuing education.
• Promote collaboration across departments and disciplines.
• Communicate with professionalism, emotional intelligence, and integrity.
• Demonstrate flexibility while supporting evolving organizational priorities.
• Perform additional leadership responsibilities as assigned.

Ideal Candidate

We're seeking a leader who:

• Inspires and develops high-performing clinical teams.
• Demonstrates exceptional clinical judgment and ethical leadership.
• Builds trusted relationships across departments and community partners.
• Communicates with confidence, empathy, and emotional intelligence.
• Thrives in a mission-driven, fast-paced behavioral health environment.
• Balances strategic thinking with operational execution.
• Uses data to improve clinical quality and organizational performance.
• Champions diversity, equity, inclusion, and culturally responsive care.
• Is committed to developing future behavioral health leaders.

Compensation & Benefits

Salary: $166,000$192,000 annually, commensurate with experience

We offer:

• Medical, dental, and vision insurance
• Generous Paid Time Off and paid holidays
• Competitive retirement plan
• Continuing education and professional development
• Employee wellness and mental health resources
• Leadership development opportunities
• Career advancement within a growing, mission-driven nonprofit organization

Why Join The Hume Center?

This is more than a leadership positionit's an opportunity to shape the future of community behavioral health.

As Director of System of Care, you will influence clinical excellence across multiple programs, mentor the next generation of behavioral health leaders, strengthen partnerships throughout the community, and help ensure individuals and families receive exceptional, culturally responsive mental health services. Your leadership will directly advance The Hume Center's mission while creating lasting impact for the communities we serve.

Apply Today

Please submit your resume and a brief statement of interest. We look forward to learning how your experience and leadership can help shape the future of behavioral health at The Hume Center.