Business Systems Analyst II (Bank Ops)

The Electronic Payment Operations team partners with business unit stakeholders and technical staff to identify business system solutions for changes to business processes, policies, and information systems. Within this environment, the team collaborates with 3rd party vendors and internal partners to understand business needs and works with vendors to develop and implement software solutions. As the Business Systems Analyst II , you will ensure and maintain accurate system and System Development Life Cycle (SDLC) documentation. You will serve as the subject‑matter expert and function similarly to a Project Manager for software implementations. Responsibilities will include multiple initiatives assigned by Bank Operations leadership. The role is hybrid (Mon through Thu on‑site / Fri remote) at the UMB Technology & Operations Center in downtown Kansas City, MO. Responsibilities Implement, test, and train internal partners with updated or new software for core ACH and Wire payment systems. Handle communication and project management for updating software within the Electronic Payments Operations group of systems. Assist with process improvement and conversions. Expect to work in a fast‑paced environment with unpredictable scenarios while maintaining flexibility and adaptability. You will be self‑driven and enjoy learning new skills while controlling your career progression. Qualifications At least 3 years of Business Systems Analysis or ACH operations experience. Strong problem‑solving skills to determine what action needs to be taken to ensure software is operating smoothly and efficiently. Excellent communication skills to make a positive experience for external partners and internal partners. Attention to detail to ensure correct information is utilized across all responsibilities. Bonus Points PEP+ system knowledge. Compensation Range: $51,480.00 - $99,330.00 Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position. Benefits include paid time off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company‑sponsored benefit plan including medical, dental, vision and other insurance coverage; health savings and flexible spending and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. #J-18808-Ljbffr UMB Bank