Operations Manager

Description Duties & Responsibilities: collaborates with all Team Members to build spontaneity and meaningful interaction between and among Residents, Team Members, and visitors; oversees publication of Community newsletters, calendars, and Life Enrichment event advertisements; collaborates with the Executive Director to manage their Community’s social media pages; collaborates with the Executive Director to implement and, if necessary, adjust their Community’s census targets; maintains accurate records of all communication with prospective Residents using their Community’s customer relationship management (CRM) Software; participates in interviewing and hiring Team Members, and oversees the training, supervision, and scheduling of Life Enrichment Department Team Members; collaborates with ownership, the corporate team of their Community’s third‑party management company, and the Executive Director to develop operational budgets for the Life Enrichment Department; monitors compliance with the Life Enrichment Department’s budget; develops their Community’s life enrichment programs in collaboration and coordination with other Department Directors; collaborates with the Assistant Executive Director to obtain Resident input on current programming; participates in and attends senior care related industry conferences, organizations, and other programs relevant to programming for seniors; performs other duties as assigned by the Executive Director. Benefits: 401(k) AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Requirements Qualifications: a) have earned a high school diploma or equivalent; b) be at least 18 years of age; c) be self‑motivated, organized, and be able to work with minimal supervision; d) have general knowledge of and proficiency in CRM software; e) type with accuracy and possess working knowledge of and basic proficiency in Word, Excel, PowerPoint, and Teams applications in the Microsoft Office suite; and f) have general knowledge of the needs of senior citizens and an ability to related positively and effectively to such needs. Preferred: a) experience in a sales or customer service department, preferably in a healthcare setting; b) experience using Yardi software. Working Conditions & Physical Demands: must be able to maintain moderate physical activity for an entire shift, occasionally handling objects up to 50 pounds and frequently handling objects up to 20 pounds. #J-18808-Ljbffr Melodylivingcos