Inside Sales Representative at CNC Machine Shop Tooling Supplier

Job Description

Job Description

Position Overview: We are seeking a motivated and results-driven Inside Sales Representative to join our team at Daxer Tool, a leading CNC Machine Shop Tooling Supplier. The ideal candidate will have a strong passion for supporting customers and a solid understanding of CNC machining processes. As an Inside Sales Representative, you will play a crucial role in expanding our customer base, providing exceptional service to existing clients, and driving revenue growth. 

Responsibilities:

•   Customer Relationship Management:
  • Develop and maintain strong relationships with existing and potential customers through regular communication, understanding their needs, and providing tailored solutions.
  • Collaborate with clients to understand their CNC machining requirements and recommend suitable tooling solutions from our product portfolio.
• Sales and Revenue Generation:
  • Actively engage in outbound and inbound sales activities to generate leads, qualify prospects, and convert them into customers.
  • Identify upselling and cross-selling opportunities to maximize revenue from existing accounts.
  • Meet or exceed sales targets by effectively communicating product features, benefits, and value propositions to customers.
• Product Expertise:
  • Develop a deep understanding of our CNC machine tooling products, their applications, and advantages in various machining processes.
  • Stay updated on industry trends, competitive products, and technological advancements to position our offerings effectively.
• Quoting and Pricing:
  • Prepare accurate and competitive quotes for customers based on their specifications, volume requirements, and pricing guidelines.​​​​​​​
  • Negotiate terms and pricing within established guidelines to ensure win-win solutions for the company and customers.
• Order Processing and Follow-Up:
  • ​​​​​​​ Process customer orders promptly and accurately in our ERP system.
  • Coordinate closely with the team to ensure timely delivery of orders and resolve any potential issues.
• Collaboration:
  • ​​​​​​​ Work closely with the outside sales team to align strategies and support their efforts in field sales activities.
  • Collaborate with our team to create product information materials, and campaigns that drive sales growth.

Qualifications:

• ​​​​​​​​​​​​​​Proven experience in inside sales, preferably in the industrial machinery or CNC machining tooling industry.
• Strong technical acumen with the ability to understand and communicate complex machining concepts.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in using CRM and ERP systems to manage leads, opportunities, and orders.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Strong negotiation and problem-solving skills.
• Self-motivated, organized, and able to work independently.
• Spanish or Vietnamese language proficiency is a plus.
• A bachelor's degree in business, engineering, or a related field is a plus.

Benefits:

• Competitive base salary and performance-based incentives.
• Comprehensive training on product offerings and industry knowledge.
• Opportunities for professional growth and advancement within the company.
• Health, and retirement benefits.
• Collaborative, fun and supportive work environment.

If you're passionate about CNC machining, sales, and building strong customer relationships, we invite you to join our dynamic team as an Inside Sales Representative at Daxer Tool. Apply now to be a part of our journey in delivering cutting-edge solutions to CNC machine shops and manufacturers.