Mitigation Project Manager

Job DescriptionJob DescriptionBenefits: 401(k) matchingBonus based on performanceCompany carCompany partiesCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance Mitigation Project Manager Company: SERVPRO of Pewaukee & Sussex Job Type: Full-Time Location: Pewaukee, WI Schedule: Full-time with emergency on-call responsibilities as needed Position Summary SERVPRO is seeking an experienced and organized Mitigation Project Manager to oversee restoration and mitigation projects from initial loss through project completion. This role is responsible for managing crews, coordinating job schedules, maintaining customer communication, and ensuring projects are completed safely, efficiently, and according to company standards. The ideal candidate has strong leadership skills, restoration industry experience, and the ability to manage multiple projects in fast-paced emergency situations. Key Responsibilities Manage residential and commercial mitigation projects involving water, fire, mold, and storm damageConduct initial site inspections and develop project scopesCoordinate technicians, subcontractors, equipment, and materialsMonitor drying progress and ensure mitigation procedures meet industry standardsMaintain accurate job documentation, moisture logs, photos, and daily recordsCommunicate project updates with customers, insurance adjusters, and managementEnsure projects remain on schedule and within budget expectationsOversee jobsite safety and enforce company policies and OSHA standardsPerform quality control inspections and resolve customer concernsAssist with estimating, invoicing, and job file completion as neededParticipate in emergency response and rotating on-call scheduleQualifications High school diploma or GED required; college or trade education preferredMinimum 2–5 years of restoration, mitigation, or construction management experienceLeadership or supervisory experience preferredStrong knowledge of water mitigation, structural drying, and restoration proceduresValid driver’s license with acceptable driving recordAbility to manage multiple projects simultaneouslyStrong organizational, communication, and problem-solving skillsProficiency with mobile documentation software and basic computer applicationsPreferred Certifications IICRC Water Restoration Technician (WRT)Applied Structural Drying (ASD)Applied Microbial Remediation Technician (AMRT)OSHA Safety CertificationXactimate experience preferredBenefits Competitive salary based on experiencePerformance bonuses and overtime opportunitiesHealth, dental, and vision insurancePaid time off and holidaysCompany vehicle or vehicle allowance (if applicable)Training and certification reimbursementAdvancement opportunities within SERVPROPhysical Requirements Ability to lift 50+ pounds occasionallyAbility to work in varying environmental conditions including water-damaged structuresAbility to travel locally between job sitesAvailability during emergency response situations