Sr. Change Manager - Refinery Operations

Job Summary Insight Global is looking for a high-level Change Management Consultant to support our Oil & Gas client's Enterprise Change Readiness (ECR) center of excellence. The Change Manager will manage three distinct but critical refinery projects focused on production and refinery operations. Location: Remote / Travel as needed to one of the 13 refinery sites. Travel could be up to once or twice a month, but will vary. All US based locations. Key Responsibilities Lead and deliver enterprise change management for assigned Refining IT initiatives. Develop and execute key OCM deliverables, including change strategies, stakeholder and impact assessments, communications plans, runbooks, and training plans. Act as the primary Change Manager on assigned projects and coach IT teams on change management frameworks and best practices. Partner with business and IT stakeholders to drive adoption of new tools, processes, and ways of working. Support initiatives such as executive and leadership messaging, deck creation, user and vendor forums, process flow and role mapping facilitation, change management within Agile delivery environments, and collaboration across diverse teams and multiple levels of leadership. Core Responsibilities Change Management Support project teams with all aspects of organizational change management. Partner with the ECR CoE to develop and operationalize an IT Developers Runbook. Conduct stakeholder analyses and change impact assessments. Define and track change success metrics (e.g., readiness, sponsorship). Develop deliverables across key change levers, including communications, training, sponsorship, and resistance management. Create enablement materials such as playbooks, FAQs, and quick‑reference guides. Facilitate workshops and working sessions as needed. Communications Develop and execute communication strategies and plans with defined milestones and feedback mechanisms. Partner with Corporate Communications to ensure alignment with enterprise messaging. Design and maintain internal communication channels supporting Refining IT initiatives. Industry & Environment Fit (Highly Preferred) Experience in energy, refining, manufacturing, or industrial environments. Has worked with refinery sites, operations IT, OT/IT, or safety‑critical environments. Familiarity with site communications, frontline workforce enablement, or plant‑level change adoption. Skills and Requirements Experience: At least 8+ years of dedicated Change Management experience, specifically at an Oil & Gas Organization within refining IT operation. Methodology: PROSCI certification. Deep knowledge of structured frameworks like Prosci (ADKAR) and CCMP, combined with experience in Agile/Scrum environments. Technical Literacy: Ability to understand and translate complex systems, like Digital Twins, for non-technical field staff. Communication: Elite-level PowerPoint and executive presentation skills; ability to influence diverse stakeholders from field operators to the C‑suite. Equal Opportunity Employer We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: #J-18808-Ljbffr Insight Global