Application Support Engineer

Application Support Engineer

The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal/external clients to escalate and resolve technical support incidents.

Your primary responsibilities include:

• Design & Delivery Partnership
• Major Release Management Partnership
• Monitoring, Observability & AI Enablement
• Minimizing Application Recovery Time
• Automation & Self-Healing
• Operational Readiness & Risk Management
• Capacity & Performance Optimization
• Metrics & Continuous Improvement
• People & Culture

Qualifications:

• Minimum of 8 years of related technical and management experience
• Bachelor's degree preferred or equivalent experience
• Cloud certifications is a plus

Talents needed for success:

• Proven experience with SRE or DevOps practices, including CI/CD pipelines, infrastructure as code, and automation frameworks
• Strong understanding of monitoring and observability platforms
• Programming proficiency in one or more languages such as Python, Java, Go, or similar, for automation and tooling development
• Familiarity with cloud platforms, containerized environments, and/or hybrid infrastructure models
• Experience in financial services, capital markets, or regulated environments
• Demonstrated participation in disaster recovery, performance, and resiliency testing
• Knowledge of AI concepts, data platforms, messaging systems, and large-scale batch or real-time processing systems
• Strong collaboration skills across technology and business teams
• Hands-on experience leading and participating in incident and problem management, including root cause analysis

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.