Office Admin or Care Coordinator
$18 - $20 per hourTLC Care Services
Job Description
Job Description
Job description:
Job Title: Care Coordinator
Location: Kenai / Soldotna
Hours: Full-time, 9:00 am to 5:00 pm
Job Type: Full-time
Compensation: $18 - $20 per hour
Requirements:
Valid driver's license, reliable and insured vehicle, and okay with driving.
Excellent communication skills
Willingness to undergo training for the position.
Strong organizational and multitasking abilities.
Demonstrate leadership and management skills.
Proven ability to take initiative.
Passion for the home care industry and commitment to quality service.
High school diploma or equivalent (bachelor's degree preferred)
Previous experience in office coordination or related roles is an advantage
Proficient in Microsoft Office Suite and other relevant software.
Ability to adapt to a dynamic and fast-paced work environment.
Responsibilities:
Oversee day-to-day office operations and ensure a smooth and efficient workflow.
Perform home visits for client assessments, training, and meet-and-greets.
Develop and implement care plans in collaboration with families and caregivers.
Coordinate and manage caregiver schedules, training, and shift coverage.
Assist with care coordination for clients discharging from hospitals, including arranging transportation for appointments and procedures.
Manage scheduling for interviews, trainings, meetings, and appointments, including maintaining office calendars.
Verify hours and schedules for payroll and assist in distributing paychecks.
Respond promptly and professionally to inquiries via phone, email, and in-person.
Act as a liaison between clients, caregivers, and management to ensure clear communication and quality care.
Build and maintain relationships with families, clients, local agencies, and referral partners through community outreach and networking.
Provide leadership, training, and support to staff, ensuring they are well-equipped to perform their roles.
Foster a positive, team-oriented, and collaborative work environment.
Take initiative in identifying and addressing operational challenges, and implement solutions for improved efficiency.
Demonstrate a genuine passion for the home care industry and a strong commitment to enhancing the lives of clients.
Willingness to cover emergency shifts when needed.
Job Type: Full-time
Work Location: In person
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