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Account Associate - State Farm Agent Team Member

Cecil Graves - State Farm Agent

Zachary, LA

Job Description

Job Description

Benefits:

  • Hiring Bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
Cecil became a State Farm agent in 2018 after running his family’s GM dealership in St. Francisville, Louisiana, bringing a strong small-business background and people-first mindset into agency ownership. He’s been married for over 17 years and is a proud father of six — one son and five daughters — and family plays a huge role in how the agency operates. From the very beginning, Cecil told State Farm he planned to “put the community on the payroll,” and he’s lived up to that vision by investing deeply in the people around him. He and his team give back often and stay actively involved in their church and local community.

The agency has grown to 11 team members and operates with a friendly, laid-back, work-hard-play-hard culture rooted in servant leadership. That mindset guides how the team supports one another and serves customers every day. We offer a 401k, work-life balance, and a hiring bonus, and we’re looking for people who want to be part of a great culture, grow as individuals, and build financial success alongside a supportive, purpose-driven team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Cecil Graves - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

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Vacancy posted 14 days ago
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