Dispatcher - Office Admin (PT)

Dispatcher - Office Admin (PT)

Cooper Septic Service in Slidell, LA is calling all detail-oriented Dispatchers - Office Admins to apply to join our amazing team part-time!

We are a leading company that invests in our team and offers real opportunities for career growth. This office assistant position earns a competitive wage of $12 - $15/hour, depending on skills and experience. In addition, we provide our part-time administrative team weekly pay, direct deposit, and annual performance reviews with potential pay advancements at 3 months, 6 months, 12 months, and annually thereafter.

Cooper Septic Service LLC is a 4th-generation business known for resolving residential and commercial wastewater/septic system issues throughout St. Tammany Parish, Louisiana. To be the best in the industry, we are dedicated to delivering value to our customers by providing comprehensive and affordable septic solutions through high-quality products and professional services.

Our well-deserved reputation of excellence is due in part to our incredible team who is committed to their craft and exceptional customer service even in the midst of ever-changing regulations. For their efforts, we offer competitive pay and a supportive company culture.

We are looking for someone who is motivated to do quality work and further their career as a Dispatcher - Office Admin. Ask yourself: Do you thrive in an office environment surrounded by a small but supportive team? Do you have an amazing phone voice? Are you looking for a company that will value your skills as an office admin and dispatcher? If so, we want to meet you!

This part-time position offers two shift options:

• Morning Shift: Monday through Friday from 7 AM to Noon
• Afternoon Shift: Monday through Friday from 11 AM to 4 PM

Please note, that the role is part-time, so you will be required to choose one of these shifts.

As a data entry and scheduling assistant, you use your strategic planning skills as you take into account other work orders, location, distance, meetings, vacations/holidays, and more in order to schedule jobs for our team of technicians as efficiently as possible. You dive in and tackle a variety of office admin and data entry tasks, such as preparing recurring service mailers, making necessary maintenance appointments, collecting and processing payments, validating/reconciling invoices, scheduling, and more. Accurately performing data entry, you ensure our records are up to date, including vehicle maintenance records, accounting reports, inventory audits, and quality assurance surveys.

Whether via phone, text, or email, your friendly personality shines through. Our customers enjoy interacting with you as you discuss their septic system needs. To the best of your ability, you provide troubleshooting ideas and determine if the issue warrants dispatching a service call. Maintaining applicable confidentiality, you discuss payment options and terms. With tact and empathy, you listen and document complaints and report them to the Operations Supervisor. Being an organizational guru, you shine in this role as an administrative assistant and dispatcher!

If you can do this and meet the following administrative requirements, apply today!

• Relevant customer service, scheduling, and data entry experience
• Quick and accurate typing skills
• Applicable knowledge of Microsoft Office
• Computer savvy; can quickly learn database functionality
• Able to use typical office equipment
• Valid driver's license and reliable transportation

Are you organized and efficient? Do you have a knack for scheduling and data entry? Are you excited about a new career as an administrative assistant? Can you project a friendly yet professional tone over the phone? If you answered yes, apply now using our initial quick and easy mobile-optimized application.