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Remote E-commerce Support Specialist Replies

Hireframe

New York, NY
  • Remote job

Hireframe is seeking a detail-oriented Customer Support Representative to manage day-to-day inquiries for two consumer brands in ecommerce. You will handle orders, warranty and replacement cases, and improve support processes to cut response times. This remote-first role uses Gorgias, Shopify, ShipBob and Slack to keep customers informed and teams aligned. You’ll escalate complex cases and drive standard operating procedures across the team. #J-18808-Ljbffr Hireframe

Vacancy posted 2 hours ago
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