Quality Assurance Engineer

Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com. You Are: UST is looking for highly skilled Senior SDET / QA Automation Engineer with expertise in Playwright automation, database testing, and retail domain applications to support a large-scale End-to-End Quality Engineering (QE) transformation program. The opportunity: The role requires a strong technical foundation along with the ability to work directly with product owners, business stakeholders, architects, development teams, and offshore QA teams. The candidate will act as the onsite quality engineering representative, driving end-to-end testing initiatives, requirement analysis, defect triage, test automation adoption, and stakeholder communication across multiple applications and integrations. The role involves testing enterprise retail systems, validating complex data flows, and ensuring successful delivery of business-critical programs leveraging Playwright automation and database validation capabilities. The responsibilities include Playwright-based automation, API testing, database validation, and testing of E2E retail workflows. Stakeholder & Development Team Collaboration. Serve as the primary QE point of contact for client stakeholders and product teams. Participate in requirement discussions, architecture reviews, sprint planning, and release readiness reviews. Work closely with development teams to understand application functionality, technical designs, APIs, database structures, and business workflows. Lead defect triage meetings and drive timely issue resolution with developers and SMEs. Coordinate with offshore QE teams to ensure alignment on priorities, execution status, and deliverables. Present test strategy, test execution status, quality metrics, risks, and recommendations to leadership and business stakeholders. Facilitate requirements of clarification sessions and proactively identify testing risks and dependencies. Test Automation & Quality Engineering Design and develop robust automation frameworks using Playwright. Automate UI, API, and End-to-End business workflows across multiple retail applications. Develop reusable automation components and accelerate automation adoption. Support CI/CD integration and continuous testing practices. Perform root cause analysis of production and pre-production defects. Database & Data Validation. Develop complex SQL queries for backend validation. Validate data consistency across multiple enterprise platforms. Perform testing against BigQuery, Cosmos DB, DB2, and relational databases. Validate ETL, CDC, integration, and data transformation processes. Ensure end-to-end data integrity across retail business workflows. Retail Domain Testing Validate business processes across: Inventory Management o Replenishment o Supply Chain Merchandising Item Management Forecasting & Planning. Create and execute end-to-end test scenarios covering complex retail workflows. Partner with business SMEs to ensure adequate functional and business coverage. Mentor junior automation engineers. Conduct code reviews and automation best practice reviews. Drive quality engineering standards and automation strategy. Support estimations, planning, roadmap discussions, and release planning activities. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What you need: Technical Skills: Strong proficiency in: TypeScript / JavaScript, SQL. Hands-on experience with: Playwright o REST Assured/Postman, Git, CI/CD pipelines, Azure DevOps/Jenkins/GitHub Actions. Strong database testing expertise including: BigQuery, Cosmos DB, DB2, SQL Server / Oracle Domain Experience: Minimum 5+ years of Retail/E-commerce domain experience. Experience in Replenishment, Inventory, Supply Chain, Merchandising, or Forecasting applications preferred. Experience validating complex end-to-end business processes across integrated systems. Soft Skills: Strong stakeholder management and client-facing communication skills. Ability to confidently interact with Directors, Product Managers, Architects, and Engineering Leaders. Proven experience leading discussions, providing status updates, and driving actions to closure. Strong analytical and problem-solving skills. Ability to work independently in a fast-paced onsite environment. Preferred Qualifications: Experience in Large retail transformation programs. Experience working with distributed onsite-offshore delivery models. Exposure to Kafka, Spark, Airflow, and cloud-native data platforms. Ideal Candidate Profile A technically strong Senior SDET who can comfortably sit with business stakeholders and development teams, understand requirements and architecture, challenge gaps, drive quality discussions, automate critical E2E retail workflows, and act as the bridge between client stakeholders, development teams, and offshore QE delivery. Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below. Role Location: AR Compensation Range: $90,000 - $135,000 Benefits Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws. What we believe: We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. #UST