Senior Epic Configuration Analyst

Overview The Senior Epic Configuration Analyst will support Utilization Management (UM) and Long-Term Services and Support (LTSS) in the configuration, testing, and implementation of Epic solutions that enhance the provider experience. The role partners closely with clinical, operational, and technical stakeholders to deliver scalable digital healthcare capabilities, combining hands‑on configuration expertise with strong testing, validation, and cross‑functional collaboration skills to ensure successful go‑live readiness, operational stability, and long‑term adoption. Responsibilities Configure and maintain Epic workflows including UM letters, work queues, and routing rules. Gather and translate business and clinical requirements into configuration specifications. Facilitate design sessions to support compliant and user‑focused workflows. Analyze change requests and recommend scalable, standardized configuration solutions. Maintain configuration documentation, testing evidence, and decision records. Develop and execute testing systems and support end‑to‑end validation activities. Support UAT execution, defect resolution, and business approval processes. Coordinate configuration, testing, defect management, and release activities with project teams. Support go‑live readiness, cutover planning, and operational deployment activities. Identify root causes and recommend process or configuration improvements to enhance adoption and reduce rework. What You'll Bring Must obtain Epic certification within 60 days of completing training; Travel may be required Minimum 2 years of experience in healthcare, Medicare, or Medicaid environments. 1 or more years of experience supporting Utilization Management workflows. Demonstrated ability to adapt to evolving priorities while maintaining performance and meeting deadlines in a fast‑paced environment. Experience analyzing data and applying insights to drive informed decision‑making. Effective written and verbal communication skills with the ability to collaborate across cross‑functional teams and organizational levels. Preferred Qualifications Epic Tapestry Medical Management Certification; and/or Epic Healthy Planet Fundamentals for Health Plans Certification or Healthy Planet Link. Working knowledge and experience in healthcare systems. EPIC analyst certification/accreditations as they relate to utilization management. Previous experience operating in electronic health records (e.g., Epic, Cerner). Travel Requirements Must be willing to travel up to 25% annually for stakeholder engagement and product initiatives. Must be willing to travel to Wisconsin 3-5 times within the first 60 days of employment to attend required training and certification classes. Work Schedule Standard work hours are Monday-Friday, 8:00 a.m.–5:00 p.m. EST or CST . Occasional weekend work is required based on business needs. Work‑At‑Home Requirements Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will receive payment for their internet expense. A minimum standard speed for optimal performance of 25x10 (25 Mbps download × 10 Mbps upload) is required. Satellite, cellular and microwave connection can be used only if approved by leadership. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. SSN Alert Statement Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from View email address on click.appcast.io with instructions on how to add the information into your official application on Humana's secure website. Pay Range $97,900 - $133,500 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance. Description of Benefits Humana, Inc. offers competitive benefits that support whole‑person well‑being. Associate benefits include medical, dental and vision coverage, a 401(k) retirement savings plan, paid time off (including company and personal holidays, volunteer time off, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, basing all employment decisions solely on valid job requirements. This policy applies to all employment actions, including recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other compensation, and selection for training, apprenticeships, and all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. Free language interpreter services are provided. For more information, see Humana’s accessibility resources. #J-18808-Ljbffr