Sr. Managed Care Associate (Outpatient), Full Time, Day Shift

Job Title

Adventist Health Portland has been caring for East Portland since 1893, growing alongside the community we serve. Today, more than 2,300 employees are dedicated to whole-person care, mind, body and spirit, across our 302-bed medical center, emergency department, and network of clinics, urgent care, home care and hospice services. The Adventist Health Northwest Heart Center, located on our medical center campus, provides advanced cardiovascular care, bringing together expert providers, innovative treatments and compassionate support for patients across the region.

Job Summary

Works with multidisciplinary healthcare teams in assigned physician offices settings. Focuses on coaching and coordination of care for designated high-risk patients as well as motivating particular patient populations to complete wellness screenings as required by individual health plans. Works alongside the physicians and office staff focusing on identifying the needs of complex patients while assisting the practice to develop a process for managing its patient population. Promotes patient-centered care, works side-by-side with physicians and medical home/neighborhood team members, and actively participates in multidisciplinary patient-centered team meetings.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Two years' technical experience: Preferred
• One year's project coordination experience: Preferred
• Five years' motivational experience: Preferred

Essential Functions

• Assesses patient needs and develops care plans in collaboration with the medical home/neighborhood physicians. Demonstrates competency in ensuring a safe environment of care. Conforms to safety rules and use of all appropriate safety equipment.
• Works with physician office staff and Patient-Centered Medical Home/Medical Neighborhood physician to develop standing orders and protocols. Performs all documentation requirements in accordance with established polices and procedures.
• Provides patient and caregiver education. Participates in training and/or cross-training of duties and provides backup coverage.
• Performs other job-related duties as assigned.

Work Location

• Remote work option available upon successfully meeting productivity targets and after on-site training is complete.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.