Remote Senior Customer Support Engineer - CDN & AI Solutions
Vercel Corp
A leading cloud infrastructure provider is seeking a Customer Support Engineer to resolve technical issues that arise for their customers. This role involves troubleshooting complex cases, developing internal tools, and working with a remote team. Ideal candidates will have hands-on experience with the Vercel platform, strong communication skills, and a knack for problem-solving. The position requires participation in an on-call rotation for global support, with a focus on ensuring excellent customer satisfaction. #J-18808-Ljbffr
- ...D365 F&O Solution Architect / Senior L3 Support Engineer DETAILS Location : 100% Remote Position Type : 6M C2H Hourly... ...in Partnership With Customers and MS Customization /... ...are subject to the use of AI to perform preliminary candidate...Remote workSeniorHourly payPermanent employmentWork at officeLocal area
- ...0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme... ...our platform, supporting our customers, or... ...Support Engineering, you’ll resolve... ...tooling, and engineer solutions that help Vercel... ...domains (Ecosystem, CDN) while... ...This role is fully remote. For location‑specific...Remote workSenior
- ...Senior Customer Support Engineer As a Senior Customer Support Engineer at Upbound,... ...steps Partner with the solutions team on complex, strategic... ...tooling, support automations, or AI‑assisted workflows to... ...identify relevant fixes Remote role (#LI‑REMOTE). #J-188...Remote workSenior
$130k - $195k
...foundation for agent engineering in the real... ...production-ready AI agents that... ...active LangSmith customers, and 5 of the Fortune... ...We're hiring a Senior Technical Support Engineer to... ...technical support, solutions engineering, or... ...Location : Remote Compensation...Remote workSeniorWork at officeFlexible hours- ...Senior Premium Support Engineer The GE HealthCare Premium Support team... ...management, and customer support. GE HealthCare... ...technology and digital solutions innovator. Our... ...Premium support in remote and sometimes external... ...Telephony & Mobility AI Technologies Copilot...Remote workSeniorLocal areaRelocation package
$500 per month
...Tokyo (Remote) About ClickHouse Recognized... ...With more than 3,000 customers and ARR that has... ...observability, and AI workloads. The... ...provide in‑person support to customers in Tokyo... ...Support Services team, Engineering, and Product... ...customers Develop solutions based on ClickHouse...Remote workSeniorWork at officeLocal areaHome officeFlexible hours- ...heavily in advanced AI capabilities-... ...: Celonis Support Services team... .... Our support engineers are familiar with... ...issues our customers face, and provide... ...technical support (remote) of our global... ...analysis and solution of complex... ...environments Have senior customer...Remote workSeniorFull timeWork at officeLocal areaImmediate startWorldwideFlexible hours
$125k - $130k
...Position Summary* This is a customer oriented support role centered on providing... ...*Provide onsite and remote assistance for technical requests... ...maintain computer patch management solution. *Qualifications* *User... ...of Artificial Intelligence (AI):* We may use Artificial...Remote workSeniorPermanent employmentWork experience placement3 days per week- ...industry’s only AI-enabled MES platform... ...and experienced engineer ready to... ...innovate, taking our customer experience... ...position is a fully remote position for EU‑... ...About the role As a Senior MES Implementation & Support Engineer , you... ...in solution discussions, and...Remote workSeniorFlexible hours
$100k - $150k
...is the GPU cloud engineered for AI. We provide cost-... ...large enterprise customers. Nscale enables AI... ...and directly supports strategic business... ...relationships with senior stakeholders across... ..., providing solutions aligned with business... ...our thriving remote‑first team. Geography...Remote workSeniorFlexible hours- ...Support Engineer LanceDB is a high-performance, open-source, cloud-native database built for... ...across large-scale datasets, LanceDB powers AI data infrastructure. We're looking for a... ...users of LanceDB, helping our customers debug distributed databases built in Rust...Remote workSenior
$133k - $167k
...Senior Technical Support Engineer I (TSE) Semgrep, the leader in code security for builders... ...smarter as you build, with AI that learns your context to... .... Our TSEs enhance the customer experience and drive value... ...~ This role is fully remote. Prior experience in...Remote workSeniorCurrently hiringLocal areaMonday to FridayWeekend work$104.7k - $178k
...SaaS, cloud, on-prem, and custom applications. ( With... ...brings together Veza's AI-native Access Graph with... ..., and AI agents. ( For engineers joining Veza today,... ...experienced technical support engineer to provide expert... ...Work personas (flexible, remote, or required in office)...Remote workSeniorWork at officeFlexible hours$165k - $242k
...CoreWeave, the AI Hyperscaler™, acquired Weights & Biases to create the most powerful... ...powerful AI development platform, the Customer Support Engineer (Tier 3) plays a pivotal role in... ...prioritize a hybrid work environment, remote work may be considered for candidates located...Remote workSeniorPermanent employmentTemporary workCasual workWork at officeFlexible hoursWeekend work- ...As the leader in AI code review and verification... ...software. Customers who use Sonar are... ...As a Principal Support Engineer, you are a master... ...and architecting solutions that prevent future... ...You'll serve as a senior point of contact for... ...providing on-site and remote support, including...Remote workSeniorWork at officeFlexible hours
$85k - $100k
...and foundations, senior investment professionals... ...firm constructs customized investment... ...Description The IT Support Engineer, located in... ...Provide deskside and remote support for... ...initiatives. Use AI and automation... ...deploy scalable solutions. Global Collaboration...Remote workSeniorTemporary workWork at officeLocal areaWorldwideFlexible hours$108.8k - $176k
...Inclusion. We weave AI into the fabric of... .... This model supports real-time problem-... ...valued Public Sector customers, supporting their... ...providing tailored solutions to optimize their... ...reports with the engineering team and develop test... ...troubleshooting Remote Access VPN solutions...Remote workSeniorFull timeWork at officeLocal areaVisa sponsorshipWork visaShift work- ...builds digital health solutions that improve... ...Solutions Architect / Support Engineer who can balance... ...the use of AI‑driven tools to enhance... ...primarily in a remote environment for... ...DevOps, QA, product, customer success, and... ...across the country. Seniority Level Mid‑Senior...Remote workFull timeShift workAfternoon shiftEarly shift
$106.61k - $284.28k
...as a Sr. Manager, Frontline Support Engineering to lead our organization's efforts... ...the CVS Digital team. The Senior Manager is responsible for... ...scaling a high-performing customer and/or technical support organization... ...tools (ticketing systems, AI/automation, knowledge bases)...Remote workSeniorHourly payFull timeTemporary workWork experience placementLocal area$160k - $180k
...Description Job Description SENIOR TECHNICAL SUPPORT ENGINEER Overview We are... ...directly shape how enterprise customers are supported as the... ...Build automations and leverage AI tooling to remove manual support... ...Full-Time, Direct Hire Remote Status: No Remote (on-site...Remote workSeniorFull timeWork at officeRelocation packageFlexible hours- ...ZingtreeZingtree helps high-stakes customer support teams deliver fast,... ...—every time. Our AI Automation platform... ....We are seeking a Senior SaaS Solutions Architect with... ...architect, customer engineering, technical project... ...LeaveUnlimited PTOFlexible Remote Work Environment$500...Remote workSeniorWork from homeHome officeFlexible hours
- ...a mission to recruit a versatile Support Desk Tier II Engineer. Are you a Jedi Master or a Clone... ...Responsibilities: Hail incoming customer support calls and navigate tickets... ...multi-factor authentication and remote access solutions.. Maintain the Alphabet Soup...Remote workSeniorFull timeWork at office
$104.5k - $135k
...work and at home. Our solutions help small business... ...with their customers and manage their businesses... ...About the Role: The Senior Level 4 Support Engineer at Ooma partners... ...alarm signaling, and remote programming workflows... ...requirements Leverage AI tools to improve...Remote workSeniorTemporary workLocal areaWork from home$65k - $85k
...computing investments. We support organizations of all... ...client-facing Support Engineer with strong technical... ...proficient customers, not end users, and your... ...delivering clear, effective solutions. Technical Expertise Apply... ...85,000 USD per year (Remote (United States))...Remote workSeniorFlexible hours$84.2k - $125.8k
...Senior Technical Support Engineer, (Pacific Time Zone) Job Category: Client... ...: US - Arizona - Remote Meet Our Team:... ...face of Pega for our customers. As part of our Global... ...deploy, and operate Pega solutions across the full... ...in and exposure to AI-enabled technologies...Remote workSeniorCasual workWorldwideFlexible hours- ...future. We are a remote-first company with a... ...Apple infrastructure solutions. Our product... ...and Storage. As a Senior Technical Support Engineer, you will be the operational... ...dig into logs, use AI code tools, write... ...work directly with customers to resolve technical...Remote workSenior
- ...Technical Support Engineer T38Fax is seeking an experienced... .../ FoIP issues in a customer-facing role. We're excited... ...) service. In this senior-level role we expected... ...steps, best practices and solutions in the company's... ...working arrangements (remote/hybrid options) ~ Generous...Remote workSeniorCasual workWork at officeWorldwideFlexible hours
$108.8k - $176k
...Inclusion. We weave AI into the fabric of everything... ...needed. This model supports real-time problem-... ...As a designated customer advocate under... ...Collaborate with engineering teams to resolve customer... ...Architectures Expertise with Remote Access VPN solutions and tunneling...Remote workSeniorFull timeWork at officeShift work$100k - $150k
...its cutting‑edge, AI‑driven ad tech infrastructure... ...groundbreaking solution combines the power... ...JOB OVERVIEW The Support team is... ...to inquiries from customers and internal team... ...managing users. LOCATION Remote - United States.... ...and bugs to Kevel’s Engineering team Help improve...Remote workSeniorWork at officeWork from homeHome officeFlexible hours- ...The AI orchestration of your wildest imagination... ...now looking for a Senior Support Engineering in North America to continue... ...(from enterprise customers to community members)... ...issues and work on solutions to improve product... ...because we’re hiring remotely for this role and posting...Remote workSeniorContract workTemporary workLocal areaVisa sponsorship
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Senior Customer Support Engineer - CDN & AI Solutions. Be the first to apply!
- IT network engineer New York, NY
- operations support system engineer New York, NY
- lead support engineer New York, NY
- IT software engineer New York, NY
- IT developer New York, NY
- application support developer New York, NY
- tech support engineer New York, NY
- technical support engineer New York, NY
- remote support engineer New York, NY
- junior application support engineer New York, NY


