Tier 1 Service Desk Specialist
Celestial Innovative Solutions LLC
Celestial Innovative Solutions LLC is seeking a Service Desk Agent to act as the Tier 1 contact for USPTO employees and contractors needing technical support. You will troubleshoot hardware, software, accounts, connectivity, and applications, and log tickets in ServiceNow SMP. Responsibilities include supporting Microsoft Teams, desktop apps, laptops, peripherals, and telwork users, aiming for first-call resolution while escalating complex issues. #J-18808-Ljbffr Celestial Innovative Solutions LLC
Vacancy posted 5 hours ago
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