Technical Project Manager

Technical Project ManagerJob#: 3049274Job Description:Qualifications:Bachelor's Degree or equivalent experience with 6 to 9+ years of relevant work experience.Highly Preferred Education/Experience: B.S. in Computer Science, Information Technology, Engineering, related discipline or equivalent experience with 6 to 9+ years of relevant work experience.Position requires a broad understanding of various information technology disciplines and how they are combined to provide business value:• UNIX and Windows Operating Systems• Server Hardware, Firewalls, Network routing, Switches, Load Balancers• Middleware, File Transfer and Messaging, and Database• Cloud Technology• Automation TechnologyAdditionally,• US Citizenship or US Permanent Resident status is required.Responsibilities:Knowledge:· Comprehensive knowledge pertaining to concepts and principles in functional area. General knowledge of System operations, policies, procedures and technologies.Communications:· Excellent interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills tailored for the intended audience.· Effectively communicates with clients and other resources to update and maintain progress status. Provide input / status updates to senior leadership and executives during project design, build, and testing phases.Automation & Toil Reduction· Demonstrating a proven track record of identifying repetitive manual tasks and implementing automation solutions to streamline workflows, reduce operational burden, and improve productivity.Incident Management & On-Call Practices· Applying best practices in incident response, including proactive monitoring, rapid triage, and effective communication during on-call rotations. Ensuring that incidents are managed efficiently to minimize impact and restore services quickly.· Actively resolves and tracks the completion of events, changes, problems, incidents, and requests within appropriate process guidelines. Coordinates business requirements and scope, and participates in cross-functional teams to ensure product adherence to business requirements.· Leading efforts to diagnose and resolve complex production issues. Conducting thorough post-mortem analyses to identify root causes, document lessons learned, and implement corrective actions to prevent recurrence.Reliability Engineering (SRE/DevOps/Systems Engineering)· Leveraging experience in Site Reliability Engineering, DevOps, or Systems Engineering to build and maintain robust systems. This includes designing for reliability, scalability, and maintainability, as well as collaborating across teams to drive operational improvements.Security Best Practices· Maintaining a strong understanding of security principles and integrating them into operational processes. Ensuring compliance with security standards, proactively identifying vulnerabilities, and fostering a culture of secure operations.Decision Making:· Works under direction and guidance in planning details of procedures and methods to attain definite objectives. Makes decisions within established or widely accepted standards. Achieving assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.· Experience w/ Agile methodology following SAFe.· On-Call rotation will be required.· Performs other related duties as assigned.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.