Senior Manager, Payroll Process Design

Senior Manager, Global Payroll Process Designer

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

As a Senior Manager Global Payroll Process Designer, you will drive and support the design, standardization, and optimization of end-to-end payroll processes, including payroll tax compliance, benefits integrations, and enterprise program delivery in close partnership with the Global Payroll Product Manager. Your primary responsibility will be to ensure that payroll systems are efficient, compliant, and scalable, delivering timely and accurate compensation for employees around the world. By collaborating closely with cross-functional partners and leveraging process improvement methodologies, you will harmonize payroll workflows, drive automation, and enhance overall employee experience.

Your analytical mindset and technical expertise will enable you to identify opportunities for improvement, resolve process challenges, and support a culture of continuous innovation. In this critical role, you will shape the future of global payroll operations and help set new standards of excellence for a science-driven organization. The goal is for a user to be pulled through a process with little to zero "how to knowledge and/or documentation". Therefore, at the forefront of process assessment and implementation is the goal in 'consumerization' of employee processes!

Major Responsibilities and Accountabilities:

• Lead End-to-End Payroll Process Design and Standardization: Analyze current global payroll workflows to identify inefficiencies, gaps, and areas for standardization and harmonization. Ensure payroll processes align with local statutory, tax, and regulatory requirements. Collaborate with cross-functional teams to design streamlined, compliant, and scalable payroll processes that improve both employee experience and operational performance.
• Drive Process Optimization and Automation: Apply process improvement methodologies, such as Lean Six Sigma, to enhance payroll system efficiency. Identify opportunities for automation using the latest HR technologies to reduce manual effort and enhance quality. Support the move toward touchless/exception-based payroll operations.
• Partner with Stakeholders: Work closely with People Services, People Technology & Experience team, Centers of Excellence, and external vendors to implement new payroll solutions and ensure seamless integration of systems across multiple geographies.
• Ensure Compliance and Internal Controls: Develop and embed robust controls and audit readiness within payroll processes to meet internal policies, SOX requirements, and country-specific legal standards, safeguarding data accuracy and confidentiality.
• Support Payroll Process Implementation: Lead and support the rollout of newly designed processes related to global payroll, payroll tax, statutory reporting, benefit deductions, and shadow payroll providing training, documentation, and change management guidance to internal teams and end users.
• Leverage Data and Analytics: Collaborate with analytics teams to collect, monitor, and interpret payroll data, developing KPIs and dashboards to measure process effectiveness and drive data-driven decision making for continuous improvement.
• Champion Continuous Improvement: Foster a culture of innovation by regularly reviewing payroll operations, soliciting feedback, and implementing best practices to elevate the employee experience and maintain payroll excellence worldwide.

Qualifications

Minimum Requirements

• Minimum education of a bachelor's degree in industrial engineering, business analytics, operations management, or relevant field is preferred or seven (7) plus years of relevant work experience is required.
• Minimum of five (5) plus years of proven relevant work experience in global payroll process design/redesign, transformation and change management is required.
• Proficient in evaluating existing process flows for Workday/Payroll, mapping against functionality available vs used, developing new process flows and/or implementing new functional capabilities to improve service delivery that yield a higher degree of customer centricity/intuitiveness.
• Strong knowledge of payroll tax processes and statutory requirements, benefits integration within payroll. Familiarity with EMEA and/or APAC regions, preferred.
• Solid technical skills and understanding of systems architecture of Workday, ServiceNow, ADP GlobalView/Celergo, other systems/platforms.
• Experience with quality management, process simulations and creating detailed standard operating procedures.
• Proficiency in data analysis, with the ability to leverage HR metrics and analytics tools.
• Excellent problem-solving and critical-thinking skills, with the ability to identify and address process gaps.
• Strong project management abilities, including the capacity to support planning, execution, and monitoring projects within set timelines.
• Strong written and verbal communication skills with the ability to collaborate effectively with various stakeholders within all levels of an organization.
• Detail-oriented with a focus on accuracy and precision in process design and documentation.

Compensation Overview:

Tampa - FL - US: $114,670 - $138,947

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role