Hotel Housekeeper

Room Attendants are responsible for keeping guest rooms clean. They are also responsible for providing clean linen and bedding, vacuuming and removing trash. Housekeepers will also perform a thorough cleaning after guests have checked out of the hotel. The Room Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.***Key Responsibilities**** *Service assigned number of rooms daily (15-20 rooms).** *Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.** *Remove and replace bed and bath linens, trash and debris, dust, vacuum, and replenish room amenities.** *Keep supply cart neat and organized at all times.** *Remove in-room dining trays from guest rooms and hallways - contact foodservice and follow up that they are returned to kitchen.** *Turn in any lost and found articles immediately to supervisor/manager.** *Clean carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.** *Empty wastebaskets, and transport other trash and waste to disposal areas.** *Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.** *Dust and polish furniture and fixtures.** *Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.** *Move and arrange furniture, if necessary.** *Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.** *Respond to guest requests, concerns and problems to ensure guest satisfaction.** *Maintains a friendly, cheerful, and courteous demeanor at all times** *Disinfect equipment and supplies, using germicides or steam-operated sterilizers.** *Complete any projects assigned by hotel Management, such as inventory, reports, event cleanup, laundry, meetings, peer inspections** *Update status of rooms cleaned on assignment sheet.** *Report any damages or maintenance problems to the Supervisor.** *Assist Laundry Attendant when necessary.** *Perform additional services when necessary.****Physical Requirements******Skill Requirements**** *Must be at least 18 years of age.** *Must be able to prioritize and organize work assignments.** *Ability to handle multiple tasks and works well in environment with time constraints.** *Must be extremely well organized and detail oriented.** *Varying schedule to include evenings, holidays and extended hours as business dictates.** *Reduced hours possible during off-season or slow times.** *Must be dependable and come to scheduled work shift in a positive state of mind, meeting dress and grooming standards for a professional appearance.*## Qualifications***Education & Experience:**** *High school diploma or equivalent****Physical Requirements**** *Must be able to lift 20 pounds on a consistent basis** *Push/pull cart and other equipment up to 100 pounds** *Must be a fast pace worker and work well with others** *Minimum 10% sitting** *Requires standing/walking/bending throughout shift** *Movement - Reach with hands, arms and lift** *Noise - Moderate** *Talk or hear** *Travel - None** *Vision - Close** *Vision - Color** *Vision - Depth perception** *Vision - Distant****Skill Requirements**** *Must be at least 18 years of age.** *Must be able to prioritize and organize work assignments.** *Ability to handle multiple tasks and works well in environment with time constraints.** *Must be extremely well organized and detail oriented.** *Varying schedule to include evenings, holidays and extended hours as business dictates.** *Reduced hours possible during off-season or slow times.** *Must be dependable and come to scheduled work shift in a positive state of mind, meeting dress and grooming standards for a professional appearance.****Supervisory Responsibilities**** *None* #J-18808-Ljbffr Swan Lake Resort