Project Support Specialist

Campaign Operations Associate

Terraboost Media is a fast-growing retail media business specializing in regional and national media sales and outreach. With over 100,000 5-foot-tall, full-color wellness billboards nationwide, we empower advertisers to go beyond traditional advertising sponsoring wellness in communities across the USA. This unique opportunity allows brands to connect with consumers in meaningful ways, building trust, creating impact, and driving results. Advertisers enjoy prime visibility with jumbo wellness billboards strategically placed at the front doors and pharmacy wait areas of America's top retailers.

The Campaign Operations Associate supports the successful execution of advertising campaigns by providing administrative and operational assistance to the Campaign Implementation team. This role is responsible for tracking campaign progress, maintaining accurate records, monitoring compliance, validating installations, and coordinating with cross-functional teams to ensure campaigns are delivered on time and meet quality standards. The ideal candidate is highly organized, detail-oriented, and proactive in identifying and resolving issues.

Compensation is $21.00 to $22.00 per hour, commensurate with experience.

Essential Functions:

• Provide comprehensive administrative support to Implementation Manager, including tracking progress and maintaining accurate campaign records.
• Assist in coordinating workflows between internal teams to ensure timely execution of campaigns.
• Verify and document the completion of campaign installations across enterprise and premium-local campaigns.
• Identify discrepancies or non-compliance issues and escalate them promptly to the Campaign Implementation Manager and Dispatch Team.
• Monitor, track, and report on campaign performance, including key milestones and deliverables.
• Assist in preparation of detailed progress reports and dashboards for internal and external stakeholders.
• Highlight any potential risks or delays and recommend solutions to maintain on-time delivery.
• Create polished and professional photo decks for clients and internal leadership.
• Collaborate with the Implementation Manager to prepare presentations and reports for cross-functional stakeholders.
• Proactively identify opportunities for process improvements within campaign compliance workflows.
• Train internal and external associates on compliance workflows and implementation processes
• Perform additional tasks and special projects as assigned by management.

Required Skills and Abilities:

• Excellent written and verbal communication skills.
• Excellent time and project management skills.
• Excellent attention to detail
• Desire for continuous improvement.
• Ability to identify complex situations and escalate concerns.
• Self-motivated and able to thrive in a results-driven environment.
• Strong computer skills and proficiency with MS Office or Google Suite.
• Experience with spreadsheet software such as Excel.

Minimum Required Education and Work Experience:

• Associates Degree (preferred)
• A minimum of two (2) years of project management experience or three (3) years in a fast-paced, high-volume administrative support role.

Benefits: Terraboost Media has a robust benefits package for our full-time employees! We offer Medical Insurance, Dental Insurance, Vision Insurance, Employer Paid and Voluntary Life Insurance, Voluntary Short- and Long-Term Disability Programs, Health Savings Account (HSA with employer contribution), Flexible Spending Account (FSA), and Employee Assistance Program (EAP). We also provide a generous paid vacation, sick time, and holiday package, including a floating holiday that allows our employees to celebrate the holiday of their choice.

Equal Employment Opportunity Policy: Terraboost Media prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Terraboost Media conforms to the spirit as well as to the letter of all applicable laws and regulations.

Americans with Disabilities Act Policy: Terraboost Media will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the Company.