Behavioral Health Case Manager
America's Community Council
ACC’s Behavioral Health (BH) Case Manager is responsible for coordinating comprehensive care for clients with behavioral health needs. This role involves assessing, planning, implementing, monitoring, and evaluating actions required to meet the client’s human services needed. The BH Case Manager works collaboratively with clients, their families, and other healthcare providers to ensure effective and efficient delivery of care and services, with a strong emphasis on recovery-oriented and client-centered approaches.Comprehensive Client Assessment and Care PlanningConduct initial and ongoing assessments of clients’ behavioral health needs, strengths, and goals.Develop, implement, and monitor individualized care plans in collaboration with clients, families, and care teams.Community and Residential Support:Travel to Adult Foster Care (AFC) homes and community locations to provide on-site case management support and ensure clients receive appropriate care.Coordinate and facilitate access to community resources, including housing, employment, medical care, and mental health services.Care Coordination and Service IntegrationCoordinate the delivery of behavioral health services across various providers, including medical, psychiatric, and social services.Facilitate communication and collaboration among all parties involved in the client's care to ensure integrated and continuous support.Monitor and manage transitions of care to prevent gaps in service delivery and to ensure smooth transitions between different levels of care.Client Advocacy and Resource ConnectionAdvocate for clients to ensure they receive appropriate services and resources, including financial, housing, vocational, and educational support.Connect clients with community resources and support networks that enhance their ability to manage their behavioral health conditions and improve their quality of life.Assist clients in navigating healthcare systems and overcoming barriers to accessing necessary care and services.Monitoring and Evaluating Client ProgressRegularly review and update clients' care plans based on their progress and changing needs.Conduct ongoing assessments to track clients' progress toward their goals, adjusting interventions as necessary to achieve optimal outcomes.Maintain accurate and timely documentation of all client interactions, assessments, care plans, and progress notes.Crisis Intervention and SupportProvide immediate support and intervention in crisis situations, utilizing appropriate de-escalation techniques and crisis management strategies.Develop and implement crisis prevention plans to reduce the risk of future crises and to promote client stability and safety.Bachelor's degree in Social Work, Psychology, Human Services, Counseling or a related field.Preferred one year of experience in behavioral health or case management.Experience working with diverse populations and complex cases. #J-18808-Ljbffr America's Community Council
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