Remote Customer Support Specialist (United States)

Who We Are

The Fine Agency is an insurance brokerage committed to helping clients understand their coverage options and make informed financial decisions. We provide our team with training, tools, and structured processes to support a professional client experience.

We’re seeking motivated professionals interested in building their career in insurance sales and client support.

In This Role You Will

• Speak with clients who have requested information about coverage options
• Conduct virtual consultations via phone and Zoom
• Present product information clearly and professionally
• Manage client communication and follow-up
• Maintain organized client records within CRM systems
• Participate in training and team development meetings
• Maintain licensing and compliance standards

Ideal Candidates

• Experience in sales or customer service
• Strong interpersonal and communication skills
• Comfortable with virtual meetings and CRM systems
• Organized and able to manage multiple client interactions
• Willingness to obtain a Life & Health license

Why Join Our Team

• Flexible work environment
• Training and support from experienced leaders
• Incentive programs tied to performance
• Opportunities for career development

Interested in learning more? Apply today.