Administrative Assistant Receptionist

Job Description

Job Description

Established in 1946, G3 Scrap Metal (formerly Weslaco Salvage) has served the Rio Grande Valley for over 70 years as a trusted leader in metal recycling. We pride ourselves on providing safe, reliable disposal services and outstanding customer support to local residents, school districts, industrial businesses, and regional partners.

Position Overview

The Administrative Assistant / Receptionist serves as the welcoming first point of contact for our office and yard operations, supporting walk-in customers, commercial haulers, vendors, delivery personnel, employees, and candidates. This role manages front desk operations, handles high-volume communications in both English and Spanish, coordinates daily service requests, and provides a strong foundation for growth along an office management pathway. (Pay is based on experience)

Responsibilities

• Front Desk & Communications:
• • Welcome and assist clients, walk-in customers, commercial drivers, vendors, delivery personnel, employees, and job candidates in a warm, professional manner.
  • Answer, screen, and direct incoming telephone calls in English and Spanish using professional telephone etiquette; relay messages promptly and accurately.
• Office Operations & Logistics Support:
• • Provide daily updates to customers regarding current material prices (ferrous/non-ferrous metals, e-scrap, etc.).
  • Coordinate customer requests for Open Top Truck and Roll-Off Container services.
  • Manage calendars and coordinate internal appointments, meetings, and dispatch schedules.
  • Maintain organized records, perform accurate data entry, and file scale tickets and customer logs.
• Administrative Support:
• • Support administrative tasks related to local school district (ISD) accounts and Maquiladora commercial bids.
  • Handle incoming/outgoing mail, scan documents, and assist with basic invoicing and cash/ticket reconciliation.
  • Coordinate front desk and general office activities, ensuring the reception area remains clean, organized, and stocked with supplies.

Preferred Qualifications

• Bilingual Proficiency: Fluent in English and Spanish (speaking, reading, and writing) is required .
• Experience: Verifiable experience in reception, front desk, or administrative support (experience in scrap recycling, logistics, industrial, or construction environments is a plus).
• Education: High school diploma or equivalent required.
• Technical & Software: Proficiency with Microsoft Office (Excel, Word, Outlook) and strong data entry skills.
• Communication & Service: Excellent customer service mindset, strong telephone etiquette, and clear verbal/written communication in both languages.
• Organization & Detail: Outstanding organizational skills, basic math competency for ticket/cash handling, and the ability to multitask effectively in a fast-paced environment.