Senior Manager of Residential Services

Job Description

Job Description

CJ Designs is seeking a Senior Manager of Residential Services. We are a small provider operating three residential group homes for adults with intellectual and developmental disabilities (IDD) in the Harrisonburg/Rockingham County, Virginia area. The Senior Manager of Residential Services is responsible for providing support to the agency Director in all areas of licensure compliance, staff recruitment, staff development and oversight, resident service planning, and ensuring high-quality resident care at all times. The Senior Manager of Residential Services will provide direct supervision to Group Home Managers, under the guidance of the agency Director.

This is an excellent opportunity for an individual with knowledge of IDD group home operations to advance their career.

Key Responsibilities

• Ensure compliance with all federal, state, local, and licensing regulations.
• Supervise, mentor, and support residential Group Home Managers.
• Provide support in staffing, training, oversight and new hire development.
• Communicate group home concerns and propose solutions to the agency director.
• Assist Group Home Managers with resident medical appointments and planning as needed.
• Ensure all individuals are receiving high-quality, person-centered choice and support.
• Investigate incidents, address concerns, and implement corrective action plans as needed under the guidance of the agency director.
• Collaborate with families, guardians, funding agencies, and community partners.
• Foster a positive, inclusive, and professional teamwork environment.
• Provide on-call coverage on a rotating schedule, which may include covering shifts as needed.

Qualifications
At least three years’ experience in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required; associate or bachelor’s degree highly preferred. 

• Demonstrated experience supervising residential programs, day programs, or group homes.
• Some knowledge of licensing requirements, regulatory standards, and best practices in residential care.
• Valid driver's license, clean driving record, and ability to travel between program locations on a regular basis.
• Ability to communicate clearly and effectively in person and in writing.

What We Offer

• Competitive salary starting at $52,000/year dependent on experience
• Health, dental, and vision benefits for salaried employees
• Vacation, Paid time off
• Professional development and training opportunities
• Supportive and mission-driven work environment
• Simple IRA retirement fund matched at 3 percent