Commercial Roofing, Operations Manager

About Us We are a nationally recognized commercial roofing organization committed to delivering high-quality roofing, waterproofing, and exterior building solutions across a diverse portfolio of projects. With a strong reputation built on safety, craftsmanship, operational excellence, and long-term client relationships, our team continues to grow through innovation, accountability, and a people-first culture. Our success is driven by experienced leadership, collaborative teams, and a commitment to continuous improvement in every aspect of our operations. We take pride in creating an environment where employees are empowered to grow professionally, contribute meaningfully, and build long-term careers within the commercial roofing industry. As we continue expanding, we are seeking driven professionals who thrive in fast-paced environments, value teamwork, and are passionate about delivering exceptional results for customers and project partners alike. Position Overview The Operations Manager is responsible for overseeing all field operations while driving productivity, quality, safety, and profitability initiatives across the organization. This leadership role focuses on continuous improvement, operational efficiency, workforce development, and successful project execution within commercial roofing operations. Key Responsibilities Oversee commercial roofing production, sheet metal, and service operations while supporting sales efforts and promoting department services Maintain ongoing communication regarding upcoming projects and potential work opportunities Review bids, specifications, purchase orders, contracts, and proposals to ensure scope alignment and compliance with company standards Partner with project management and estimating teams to support successful project planning and execution Lead and direct superintendents and foremen on all phases of project performance including scheduling, production, safety, quality control, and project closeout Coordinate material purchasing, inventory management, equipment utilization, and delivery logistics with warehouse personnel Monitor labor, material, subcontractor, and equipment costs to improve profitability and reduce budget overruns Identify and communicate project scope changes while ensuring proper change order management and documentation Promote a strong safety-first culture, positive employee relations, teamwork, accountability, and operational excellence Participate in project review meetings and financial performance discussions Conduct regular jobsite visits to monitor progress, identify challenges, and collaborate on solutions with field teams and customers Work closely with contractors, subcontractors, and vendors throughout all project phases including schedules, submittals, and change orders Address customer concerns and perform field inspections and investigations as needed Perform additional operational and leadership duties as assigned Operational Goals Evaluate current workforce capabilities, safety practices, productivity, attitude, and overall effectiveness Assess crew structure and recommend improvements focused on quality, efficiency, teamwork, and cost control Implement accountability standards and clear performance expectations for field leadership and crews Develop workforce review processes that provide ongoing feedback related to safety, reliability, quality, attitude, and productivity Establish procedures for managing company vehicles, equipment assignments, and field resources Qualifications & Experience Minimum of five years of commercial roofing management experience required Strong understanding of commercial roofing systems, materials, installation methods, and operational processes Bachelor’s degree in Construction Management or related field preferred, but not required Proven leadership, planning, organization, problem-solving, and multitasking abilities Strong communication and team-building skills Ability to manage priorities effectively while maintaining attention to detail and urgency Proficiency in Microsoft Office Suite including Outlook, Excel, Word, and PowerPoint Core Competencies Strong communication and leadership abilities Sound judgment and decision-making skills High level of organization and time management Strong attention to detail and accuracy Adaptability, initiative, integrity, and willingness to learn Team-oriented mindset with a collaborative leadership style Safety & Compliance Maintain compliance with workplace safety policies and procedures Participate in health and safety initiatives and risk management practices Identify and report workplace hazards, incidents, injuries, and property damage Working Environment Combination of office and field environments with exposure to active construction sites and related jobsite conditions Ability to walk roofs, climb ladders, and work at heights is required Frequent sitting, standing, walking, typing, and occasional lifting up to 50 pounds Local travel required for jobsite visits and customer meetings, with occasional out-of-state travel for training and company initiatives #J-18808-Ljbffr