Operations Manager for Exterior Remodeling

Job Description

Job Description

Position Overview

We are seeking a high-caliber Operations Manager to oversee and lead our team of project managers, service managers, and installation crews. The successful candidate will be responsible for ensuring that every project is executed with excellence, maximum efficiency, and profitability.

This role requires a seasoned leader with extensive experience in the residential remodeling industry. You must possess the ability to develop robust operational processes, mentor high-performing teams, and drive the overall success of our production department.

Prerequisites for this Position

• Experience in a retail home improvement construction business
• Experience in the specification, ordering and procurement of product and materials
• Aptitude to create retail pricing based off of material, labor and margin calculations
• Proficient at reading construction drawings and producing material take-offs
• Experience with residential building product installations including doors, windows, decks, siding, etc.
• Effective at crew management and warehouse/supplies/material coordination
• Working knowledge of construction codes and permit requirements

Key Responsibilities

• Leadership & Oversight: Provide strategic direction and daily management to a team of managers and sub-contractors.

• Process Improvement: Develop and implement industry best practices, operational standards, and streamlined processes to enhance department performance.

• Project Monitoring: Track project performance, budgets, and schedules to ensure all installations meet company standards and customer expectations.

• Procurement & Specification: Accurately specify and order products and supplies for windows, doors, awnings, motorized screens, and other exterior materials.

• Issue Resolution: Proactively resolve technical challenges and customer concerns to maintain a high level of brand reputation.

• Inventory Management: Maintain accurate oversight of all stocked materials, warehouse supplies, and incoming shipments. Implement tracking systems to prevent shortages, and ensure all necessary components are staged and ready for scheduled installations.

• Vendor Management: Manage and negotiate contracts with vendors and sub-contractors, ensuring quality partnerships and cost-effectiveness.

• Project Design: Assist in the design phase of projects, providing expertise on material specification and cost estimation.

Qualifications

• Experience: 7+ years of progressive experience in residential construction or home remodeling, with at least 2+ years in a leadership, manager, or director-level role.

• Project Management Oversight: Proven track record of managing multiple, concurrent mid-to-large scale projects and diverse installation teams.

• Technical Knowledge: In-depth expertise in windows, doors, decks, fencing, roofing, gutters, and awnings.

• Leadership Skills: Strong organizational and decision-making capabilities. You must be an inspiring leader who is personable and capable of engaging both customers and employees.

• Communication: Exceptional verbal and written communication skills.

• Systems Proficiency: Highly proficient with modern Project Management software and CRM tools.

Compensation & Benefits

America’s Best Choice offers a stable and professional work environment with significant growth opportunities. Our benefits package includes:

• Competitive compensation package commensurate with experience.

• Comprehensive Medical, Dental, and Vision insurance.

• 401(k) retirement plan.

• Company vehicle or monthly vehicle allowance.

• Opportunities for professional development within a growing organization.

How to Apply

Interested candidates should submit a professional resume and a cover letter highlighting their relevant experience and qualifications.

America’s Best Choice is a premier exterior residential remodeling contractor. We specialize in providing high-quality solutions for windows, doors, siding, decks, fences, roofing, gutters, and awnings. Our commitment to excellence has established us as a leader in the home improvement industry, and we pride ourselves on delivering superior craftsmanship and customer satisfaction.

Company Description

America’s Best Choice is a premier exterior residential remodeling contractor. We specialize in providing high-quality solutions for windows, doors, siding, decks, fences, roofing, gutters, and awnings. Our commitment to excellence has established us as a leader in the home improvement industry, and we pride ourselves on delivering superior craftsmanship and customer satisfaction.