Head of Marketing

Are you passionate about the chance to bring your marketing experience to a world class organization that is leading the way in both content and technology to make a safer and more secure world? Do you have the skills necessary to drive organizational market presence? If you have a strong marketing leadership background and brand ownership skills, then Thomson Reuters Special Services (TRSS) is looking for you! About the Role As the Head of Marketing at TRSS, you will serve as the senior marketing leader responsible for building and driving the full marketing function from brand and demand generation to product marketing, corporate strategy, and growth. This is a uniquely expansive leadership role that sits at the intersection of marketing, product, and business strategy. This role will report directly to the Chief Revenue Officer. You will own the company’s market presence end-to-end, leading a team across brand, content, demand generation, product marketing and customer marketing, while also playing an active role in shaping TRSS’s long‑term growth strategy through market intelligence, M&A evaluation, and identification of strategic partnerships and expansion opportunities. Marketing Leadership & Team Development Lead a high-performing marketing team spanning brand, demand generation, content, product marketing and customer marketing functions. Establish a culture of accountability, creativity and data-driven decision making across the marketing organisation. Own the marketing budget, ensuring strategic allocation of resources across channels, programmes and headcount to maximise ROI. Brand Strategy & Market Presence Own and evolve the TRSS brand including brand architecture, visual identity, tone of voice and market positioning ensuring consistency and impact across all touchpoints. Collaborate with the Director of Communications to build and execute an integrated communications strategy that elevates TRSS’s profile across government and commercial markets, including PR, thought leadership, events and digital presence. Position TRSS as an innovative, forward-thinking leader in its markets through a compelling and differentiated brand narrative. Oversee and develop enterprise-level marketing campaigns and programmes that build brand awareness, credibility and preference among target audiences. Demand Generation & Revenue Marketing Own the demand generation strategy and execution across all channels including digital, content, events and partner marketing with clear accountability for pipeline contribution and revenue influence. Partner closely with Sales leadership to align marketing programmes to revenue targets, pipeline goals and sales cycle needs. Build and optimise a full-funnel marketing engine that drives awareness, lead generation and pipeline acceleration across both government and commercial segments. Own marketing performance dashboards and reporting frameworks, tracking KPIs across the full funnel and communicating impact to executive leadership. Product Positioning & Messaging Develop compelling product positioning, messaging and value propositions that resonate with buyers, decision makers and industry influencers across government and commercial sectors. Ensure all messaging clearly articulates TRSS’s differentiation and aligns with the company’s overarching vision and growth objectives. Translate complex technical capabilities into clear, customer-focused narratives that drive engagement and conversion. Ensure product-level messaging is consistent with and complementary to broader brand strategy, maintaining alignment across all marketing programmes and channels. Voice of the Customer (VoC) Program Own and lead TRSS’s formal Voice of the Customer program, serving as the internal champion for the customer perspective across all products, technology and go-to-market decisions. Design and operationalise ongoing feedback mechanisms including customer interviews, surveys, advisory boards and win/loss analysis to build a continuous and structured stream of customer insight. Regularly present VoC findings to leadership to inform portfolio decisions, pricing strategy and growth priorities. Customer-Centric Strategy & Product-Technology Collaboration Serve as the primary bridge between customer needs and product and technology development, ensuring that what TRSS builds is directly informed by market demand, customer pain points and competitive gaps. Partner closely with Product Management and Technology teams to bring the customer and market perspective into roadmap planning, prioritisation and feature development decisions. Participate in product development cycles as the voice of the market by challenging assumptions, validating use cases and ensuring new capabilities are developed with a clear go-to-market path in mind. Build a deep understanding of the customer ecosystem, mapping TRSS solutions to key touchpoints within customer workflows and proactively anticipating how those workflows will evolve. Market Intelligence & Competitive Analysis Lead comprehensive market research and competitive analysis to surface trends, emerging threats, white‑space opportunities and shifts in the regulatory and technology landscape. Monitor macroeconomic, industry and competitor dynamics and translate findings into actionable strategic recommendations for executive leadership, product and technology teams. Serve as the internal authority on market intelligence, regularly briefing stakeholders and informing product roadmap, pricing and go-to-market decisions. Proactively identify emerging industry trends and position TRSS as an innovative, forward-thinking leader in its markets. Go-to-Market Execution Lead cross‑functional teams spanning product, technology, sales and marketing – in the planning and execution of successful product launches and market expansion initiatives. Develop and implement go‑to‑market strategies tailored to government and commercial compliance sectors, with a focus on driving awareness, pipeline and revenue. Partner with demand generation and content teams to produce impactful marketing materials and campaigns across the full customer lifecycle. Sales Enablement & Revenue Collaboration Equip sales teams with the training, tools and resources needed to effectively position TRSS solutions, including collateral, battle cards, presentations and objection-handling guides. Act as a conduit between sales and product/technology teams, ensuring that field intelligence is systematically captured and translated into product and roadmap decisions. Collaborate closely with the CRO and sales leadership to ensure marketing strategy is tightly aligned with revenue targets and pipeline goals. Strategic Vision & Multi-Year Planning Define and execute a multi-year marketing and growth strategy aligned with TRSS’s business objectives and market opportunities. Contribute to annual planning processes, including market sizing, opportunity prioritisation, budget planning and resource allocation recommendations. Build and maintain dashboards and reporting frameworks to track the performance of marketing and growth initiatives against defined KPIs. About You You are a seasoned marketing executive who combines the strategic sharpness of a growth-oriented business thinker with the hands‑on instincts of a builder. You have led marketing organisations before and you know how to develop and inspire a team, manage a budget and hold the function accountable to business outcomes. But you are equally at home in the details: crafting a compelling product narrative, sitting in a product roadmap session, evaluating a potential acquisition or presenting a market expansion thesis to the executive team. You understand that great marketing doesn’t happen in isolation – it happens when brand, demand, product marketing, customer intelligence and revenue strategy are all working from the same playbook. And you are the person who writes it, leads the team that executes it and measures whether it’s working. You are intellectually curious, data-driven and deeply motivated by the opportunity to shape the future direction of a company. You are a natural leader and collaborator who builds high-performing teams and strong cross‑functional partnerships, operating effectively in a matrixed organisation and building bridges rather than silos. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2–3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead and thrive in an AI‑enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programmes and resources for mental, physical and financial wellbeing. Culture: Globally recognisable, award-winning reputation for inclusion and belonging, flexibility, work‑life balance and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge Your Thinking, Act Fast / Learn Fast and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability and life insurance programmes, as well as a competitive 401(k) plan with company match. In addition, Thomson Reuters offers market leading work‑life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Programme; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $158,100 USD – $293,500 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programmes. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organisations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialised software and insights to empower professionals with the data, intelligence and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency. Reuters, part of Thomson Reuters, is a world-leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. In the United States, we seek talented, qualified employees in all our operations around the world regardless of race, colour, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at View email address on click.appcast.io. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. In the United States, we comply with federal law requirements. This posting is subject to the following: Official vetting through appropriate channels to ensure compliance with U.S. security clearance requirements. This opportunity is designated for U.S. Citizens only. All applicants must be US citizens. This role is subject to a thorough assessment during the interview process. No Negative Notes are allowed in application data. All disclosures adhere to the laws governing data protection. Advanced vetting procedures are in place to support important strategic objectives. Applicants whose applications are received by the recruiting team will be processed in a timely manner. All information will be stored securely. We expect the process to update based on the current need for the position. All discussions shall be conducted through the official channel, with no personal information transfer. We follow applicable laws and regulations related to Job Posting Security and Co‑operative Employment. The policy is in accordance with the federal regulations and the company’s inherent responsibilities. No documents or evidence will be added to the description. All the required forms and commitments will be part of the job application in materials provided. The role is held open for a limited time only. All new information about relevant compliance and strategy is governed by company policy during recruitment. This role may be closed if the position is no longer required. The business may close the application at any time as the hiring budget is reviewed. All content provided in this description is open for editorial changes for the final job posting and accurate as of the creation date. We maintain open health and safety standards as required in the recruitment process. All employee health protection content is updated and meets required compliance. All responsibilities will be reported to the hiring manager. All the key obligations and expectations are defined by the company in the recruitment cycle. This role reflects the best interest of the company’s talent. All final hire decisions will be based on qualifications established in the job description and the company’s standard hiring policies. All final decisions are aligned with the requirements of federal law, state-based requirements and local regulations. This ensures transparency throughout employment. All other related points are part of the policy and final recommendation. The completion of the job posting is finalized by the company’s legal department. #J-18808-Ljbffr