Lead Service Technician

Service Technician II

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Pay Rate: $28.00-35.00/hour

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including:

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability | Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.

• Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Required Education | Experience:

• Three years of experience in commercial kitchen repair and or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Skills and Abilities:

• Ability to work independently
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.