People Operations Associate

People Operations Associate

Ravenswood Studio & Luci (Shared Services)

Reports to: Director of People Operations
Location: In-person in Lincolnwood, 4 days per week)

About Us:

Ravenswood Studio and Luci are closely integrated, independently operating companies that share ownership
and shared services. Luci is a creative design studio focused on concept, storytelling, and experience design.
Ravenswood is a bespoke fabrication and build partner that brings those ideas to life through engineering,
production, and installation. Our teams collaborate to take ideas from concept to reality, pairing creative
design with world-class fabrication and execution.

Role Summary:

The People Operations Associate is a hands-on, detail-oriented partner to the Director of People Operations,
supporting the day-to-day execution of people programs across Ravenswood Studio and Luci. This role is
central to keeping HR operations running smoothly - maintaining accurate systems, supporting employees at
every stage of their journey, and helping build the infrastructure that both businesses rely on.

This is a great opportunity for an early-career HR professional who wants to develop breadth across all areas
of People Ops - from HRIS and benefits to recruiting and employee engagement - in a fast-moving, creative
environment. We're scrappy and building. Success in this role looks like executing the fundamentals with care,
earning trust across both organizations, and growing alongside a People Ops function that's still taking shape.

Key Areas of Focus:

HRIS & Payroll Operations:

• Maintain and update employee records in Paycom, including new hires, terminations, status changes,
and compensation updates.

• Support payroll processing by ensuring accurate deductions, benefit elections, and timekeeping data.
• Assist with Paycom configuration and workflow improvements as directed by the Director of People
Operations.

• Generate standard reports and help maintain data integrity across the system.

Benefits & Leave Administration:

• Coordinate day-to-day benefits administration including enrollments, qualifying life events, and open
enrollment support.
• Serve as a first point of contact for employee benefits questions, escalating complex issues to the
Director or broker as needed.
• Assist with workers' compensation, leave of absence, and unemployment claim documentation and
tracking.
• Support vendor relationships with benefits brokers and insurance carriers.

Talent Acquisition Support:

• Assist with drafting job descriptions, posting open roles, screening applicants, and coordinating
interview scheduling.

• Support a positive candidate experience from first contact through offer.

• Help maintain recruiting documentation and ensure consistent, equitable hiring practices.

Onboarding & Offboarding:

• Execute pre-employment tasks including background checks, I-9 verification, and new hire paperwork.

• Coordinate onboarding logistics and help new employees get set up with systems, tools, and
information.

• Support offboarding processes including documentation, system access removal, and final pay
coordination.

Employee Experience & Engagement:

• Help coordinate employee engagement initiatives, recognition programs, and milestone celebrations.

• Serve as an approachable, trusted resource for employees with questions about HR policies, benefits,
or processes.

• Maintain the shared HR folder on the network drive and ensure employees have access to current
policies and resources.

HR Operations & Compliance:

• Maintain accurate digital personnel files and ensure documentation standards are met.

• Support compliance with federal, state, and local employment laws through accurate record-keeping
and timely filings.

• Assist the Director with policy updates, handbook maintenance, and HR program rollouts.

• Contribute to a culture rooted in respect, trust, teamwork, accountability, and purpose.

Qualifications Required:

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• 2-3 years of HR experience, with exposure to HRIS, benefits, and/or recruiting.

• Working knowledge of HR best practices and federal, state, and local employment laws.

• Strong organizational skills and keen attention to detail.

• Excellent verbal and written communication skills with the ability to support employees at all levels.

• Proficiency with HRIS systems; Paycom experience a plus.

Preferred:

• PHR certification or active pursuit of certification.

• Experience in a multi-entity or shared services environment.

• Comfort working in a fast-moving, creative, or production-oriented organization.