Scrum Master

Scrum Master

The Role

As a Scrum Master, you bring deep expertise in agile practices along with a passion for mentoring, coaching, and continuous improvement. As part of a highly collaborative squad, you will guide, mentor, and train teams to enhance their agile maturity, optimize performance, and accelerate value delivery. Partnering with squad leadership, you will help maintain the backlog, remove impediments, and facilitate agile ceremonies such as daily stand-ups, sprint planning, backlog refinement, and retrospectives.

You will be responsible for release management coordination, participating in scaling activities, and managing interdependencies across squads and product areas. By tracking performance through key metrics, you will identify opportunities for teams to fully realize the benefits of agile frameworks. You will also collaborate with leadership and team members to reinforce agile principles and drive continuous improvement. This role requires coordinating efforts across multiple teams to deliver seamless, integrated solutions.

Key Responsibilities:

• Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints
• Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources
• Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners
• Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters)
• Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams)
• Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals
• Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap
• Managing multiple, competing priorities simultaneously
• Coaching and mentoring complex squads, regardless of size
• Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area

Qualifications and Skills:

• You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct functions, experiences, and geographies as they work through new and unfamiliar situations
• You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery
• You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching