Banquets Server - On Call, Part Time

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The On Call Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, and serve food and beverage items in a friendly, courteous, and timely manner, in accordance with quality standards. The On Call Server must maintain supplies and follow established cleanliness and sanitation guidelines.
The ideal candidate has a passion for hospitality and providing exceptional guest service.

What you’ll be doing

Position Title: Banquets Server – On Call

Location: Sonesta Denver (Downtown)

Department: Banquets

Reports To: Restaurant & Banquets Manager

Type: Non-Exempt (Hourly), On-Call Position

Pay Range: $20.00 to $21.00 per hour

Application Deadline: November 14th, 2026

Job Description Summary

The On Call Server sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, and serve food and beverage items in a friendly, courteous, and timely manner, in accordance with quality standards. The On Call Server must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Job Description

Work Environment

• Must be able work in a fast-paced environment.

• Majority of work takes place indoors.

• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Frequent bending, kneeling and reaching.

• Ability to stand during entire shift.

Expected Hours of Work

• Must be flexible to work variable days of the week to include weekends and holidays.

• Must be flexible to work variable shifts (days, nights, overnights).

• Ten to twelve hour shifts sometimes required.

Education and Experience

• Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.

• High school diploma or General Education Degree (GED) preferred.

Responsibilities:

• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.

• Demonstrate complete knowledge of the food and beverage menu.

• Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.

• Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.

• Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.

• Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.

• Complete all closing duties and reports as assigned.

• Adhere to established safety and sanitation guidelines.

• Adhere to uniform and grooming standards.

• Perform other duties or projects as requested by management.

Qualifications and Skills

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Excellent organizational skills and attention to detail.

• Able to work quickly without compromising quality.

• Ability to work with minimal supervision and maintain a high level of performance.

• Must be able to stand and exert fast-paced mobility for entire shift.

• Ability to work cohesively with co-workers as part of a team.

• Food handlers and TIPS certificates required.

• Previous front facing guest service experience required.

• Must read, write and speak the English language fluently.

• Experience with computerized cash registers preferred.

Additional Information

Pay: $20.00 to $21.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

Application Deadline : This job posting will be closed on November 14th, 2026

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Anticipated Pay Range & Additional Job Information

Pay: $20.00 to $21.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

Application Deadline : This job posting will be closed on November 14th, 2026

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance

• Health Savings Account (HSA) with Company Match

• 401(k) Retirement Plan with Company Match

• Paid Vacation & Sick Time

• Paid Parental Leave

• Company-Paid Life Insurance

• Company-Paid Short-Term & Long-Term Disability

• Hospital Indemnity, Critical Illness & Accident Insurance

• Educational Assistance

• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)

• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.