FLEX Senior Designer, Digital Communications

This is a temporary position. 

With every journey, travel has the power to shape us and our world. Begin your journey as Senior Designer, Digital User Experience at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high-energy and talented User Experience team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. 

This role is responsible for managing and executing digital design tasks in support of Marriott’s Digital Communications products including key customer emails.

The Senior Designer will partner closely with fellow UX designers, copywriters, product management team members, and technology colleagues to ensure that design solutions are consistent, aligned to standards, high-quality, performant, and effective.

This position requires an ability to produce high-quality designs within the established workflow, to consistently meet committed critical campaign timelines, to provide guidance to internal and external designers to ensure alignment with brand and other standards, and to contribute fresh and innovative concepts in support of continual improvement.  

A strong portfolio is critical. Yours should showcase general skill in UX/UI design, while highlighting any experience with transactional and/or marketing email design.

CANDIDATE PROFILE  

Education and Experience 

• 5+ years of relevant experience in digital product design 
• 4-year undergraduate degree, with bachelor’s degree in relevant discipline, or equivalent work experience 
• Experience in user-centric design
• Strong understanding of visual design principles  
• Proficient in general usability and transactional design best practices  
• Experience with major, large-scale global digital apps, websites, or other digital products 
• Proven experience delivering high quality digital design work from concepts through final deliverables
• Familiarity with interpreting and applying branding and brand concepts  

You’re exactly who we’re looking for if you:

• Have a strong understanding of email design best practices including familiarity with email client capabilities and limitations and responsive email design.
• Have experience in digital production with a focus on creating and updating reusable templates.
• Balance conversion techniques with an elevated user experience.
• Are able to turn design concepts into clear visuals that follow brand guidelines.
• Are able to proactively identify opportunities, develop creative concepts, and bring thoughtful email design solutions to life.
• Are able to continuously iterate on designs based on feedback and usability testing to enhance user experience.
• Demonstrate attention to detail across all aspects of UX design, ensuring consistency and accuracy in all deliverables.
• Have a strong working knowledge of Figma, including building templates and contributing to design system components.
• Are able to communicate clearly, professionally, and effectively with business stakeholders
• Are able to clearly communicate design requirements to developers, outlining clear specs and guidelines to ensure designs are built accurately.
• Proactively manage tasks and prioritize workload to consistently meet deadlines in a fast-paced environment 
• Maintain a well-organized workflow, including design assets, documentation, and project timelines to facilitate effective collaboration.
• Are familiar with Agile / SAFE development methodologies and managing work through Jira
• Understand how to work effectively within a comprehensive design system.
• Have strong presentation and communication skills, with an ability to defend design decisions .
• Demonstrate self-confidence, energy, and enthusiasm.

CORE WORK ACTIVITIES 

Demonstrating and Applying Discipline Knowledge 

• Produces designs, motion specs, prototypes and/or presentations as needed to communicate experience design 
• References Marriott design systems for appropriate patterns, components, and styles
• Ensure a quality experience on live digital products by participating in the user acceptance testing process 
• Keeps skills up to date on industry trends and applies new knowledge by identifying strategic opportunities for competitive advantages 
• Grounds design solutions in research and data
• Collaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work 

Managing Work, Projects, and Policies 

• Provides accurate estimates as to needed time to complete work to feed project plans
• Consistently meets deadlines once agreed upon 
• Reports impediments to completing work and meeting deadlines 
• Proactively communicates project status updates to manager 
• Successfully manages multiple assignments at once 
• Accepts critique and critiques work of others in a helpful and professional manner 
• Communicates in a timely and appropriate manner with teammates 

Additional Responsibilities 

• Works independently with minimal supervision, but knows when issues should be escalated to manager 
• Develops relationships with members of other teams, and leverages those relationships to answer questions 
• Presents work with clarity and confidence; explains complex matters so that others can understand them 
• Performs other reasonable duties as assigned by manager

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.