Team Leader/Manager
New York Ophthalmology
Job Description
Job Description
Job Title: Team Leader/Manager
Location: New York City
Company: New York Ophthalmology
About Us:
At NYOPH we are dedicated to delivering exceptional service and results in the healthcare
industry. We believe that our success stems from our passionate team and our commitment to
excellence. We are seeking an enthusiastic Team Leader/Manager to join our dynamic team and
help us achieve our goals.
Key Responsibilities:
Lead, motivate, and inspire a team to exceed performance metrics and drive results.
Establish and uphold a positive daily culture that fosters collaboration and success.
Understand and manage Key Performance Indicators (KPIs) to ensure team
accountability and effectiveness.
Engage with patients and physicians to exceed expectations, ensuring a platinum standard
of care.
Provide ongoing support and development for team members, fostering a positive work
environment.
Demonstrate stability and consistency in daily operations while managing challenges
effectively.
Maintain a comprehensive understanding of job responsibilities and delegate tasks
appropriately.
Approach decision-making with a CFO mentality, focusing on fiscal responsibility and
strategic growth.
Utilize technology efficiently, ensuring computer literacy across all relevant platforms.
Qualities We’re Looking For:
Energetic Personality: You bring positivity and enthusiasm to the team, energizing those
around you.
Motivational: You inspire others to achieve their best and maintain a results-driven
mindset.
Team Player: You thrive in collaborative environments and understand the importance of
teamwork.
Cultural Leader: You set the tone for a productive and supportive workplace culture.
Understanding: You recognize and respect the expectations of patients, physicians, and
employees alike.
Qualifications:
Proven experience in a leadership role, preferably within healthcare or a related field.
Strong knowledge of KPIs and their impact on business performance.
Excellent communication and interpersonal skills.
Proficient in computer applications and data management.
Why Join Us?
At NYOPH, you will be part of a dedicated team that values innovation, growth, and teamwork.
We offer competitive salaries, benefits, and opportunities for professional development.
How to Apply:
If you’re ready to make a significant impact and drive our team to new heights, please send your
resume and a cover letter to View email address on ziprecruiter.com with the subject line "Team Leader/Manager
Application."
- ...government. Empower AI gives federal agency leaders the tools to elevate the potential of... ...Responsibilities As a Customer Support Lead, you will manage multi‑tier service desk operations for... ...queue management, and hands‑on technical team leadership. You will lead service desk...SuggestedContract workFor contractorsWork at office
- ...for a U.S.-based home services business. This role is central to managing high-volume inbound customer communications while ensuring... ...Coordinate closely with customer service, dispatch, and field teams to ensure seamless service delivery. Support internal communication...SuggestedFull timeRemote work
- ...how support organizations scale. You'll join a lean, high‑caliber team with outsized impact on how this company operates as it enters... ...and infrastructure needed to deliver world‑class support at scale Manage and optimize external support partners, driving quality,...SuggestedLive inWork from homeMonday to ThursdayShift work
- ..., we ensure better care at a lower cost—delivering the highest value to those who need it most. A Customer Experience Lead will manage a team of 8–10 agents who deliver exceptional service to our Medicare Advantage members and providers. You will coach, manage performance...SuggestedFull timeMonday to FridayFlexible hoursShift work
$17.6 - $26.2 per hour
...USA-NY-Lake Placid-45 Hadjis Way Suite 6 Store Code: Store 08413 MANAGEMENT (7249566) DUTIES AND RESPONSIBILITIES Observe and follow all... ...kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets. Assist in special projects and perform other...SuggestedLocal areaShift work- ...experiences, we're empowering accounting teams to own the continuous window into companies... ..." means per product and drive change management and time to value. Scale the team. Coach... ...led a team and a number. Classic CS or AM leader from a peer SaaS who can name the number...
- ...POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements,...Full timeWork at officeLocal areaFlexible hoursShift work
$75k - $85k
...customers tell you into better products and smoother operations. You’ll partner closely with our Operations, Design, and Marketing teams in Brooklyn, where the things you notice can change what we make. This is a role for someone curious about people and the objects they...Full time- ...Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. At Serenity,we’rebuilding high-impact teams and transforming... ...industry-specificexperience—we’relooking for impactful, service-minded leaders who can connect, inspire, and guide others. Ifyou’redriven to...Full time
- A fast-growing technology startup in New York City is searching for a Customer Operations Lead. This full-time, onsite role requires strong communication skills, an ownership mentality, and the ability to thrive in a fast-changing environment. You will own the customer...Full timeRelocation package
$120k - $200k
...Emory CS, and advised by post‑exit CTOs and AI professors. Our team is small, technical, and moving fast — and we're building the future... ...we think about customer success as a company. What You'll Do Manage customer relationships (70% of time) Own a portfolio of customers...Work at office$18 per hour
...retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!Overview:As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading...Hourly payPart timeFlexible hoursNight shiftEarly shift$300 per month
...Delangue and many other operators/technical leaders. "Basis is on the frontier of building... ...role. You'll come in as a player‑coach, managing a portfolio of enterprise accounts directly... ...hiring, building, and leading the CS team. You'll write the CS playbook, own renewal...Full timeWork at office$66.3k - $70k
...Book of the Month is seeking a Customer Service Team Lead to work within our high performing customer service team delivering exceptional... ...connecting readers with the best new books. What you will do... Manage day-to-day lead tasks for 10-12 agents including approving...- ...At Earth Fare Our Team Members ensure that our customers’ visit to our store is fulfilling... ...: Maintain accurate cash drawers, manage cash flow, and ensure all transactions are... ...service opportunities to the Front End Team Leader. Prepares daily bank deposits and change...Full timeWork at officeFlexible hoursShift work
- ...Hi! I’m Lisa, VP of Revenue and Operations at Castle, and I’m the hiring manager for this role. We’re a lean and intentional team (around 20, everyone’s an engineer except me, and maybe you) protecting some of the biggest brands in the world from account abuse. Many of...Work at officeRemote workFlexible hours
$130k - $170k
...We are seeking a Customer Success Lead with 6+ years of experience to lead a small team of CSMs and manage the post‑sale lifecycle for our medical practice vertical. Responsibilities Leading and mentoring a team of CSMs to drive product adoption and long‑term customer...Full timeWork at officeWork from home- ..., you will be responsible for leading and running a sub‑team of Customer Success Managers and /or Associates and leading the sub‑teams revenue within... ...is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies...Work at officeRemote workWorldwideFlexible hours
- ...communities. Customer Success is central to that mission. Our support team provides clear communication, dependable assistance, and timely... ...customer success. In this role, you will lead the support team, manage escalations, improve internal processes, and ensure support...Full timeLocal areaRemote work
- ...support to determine patient eligibility for Medicaid. Responsibilities include overseeing accounts, reviewing applications, and managing team members for efficient processing. The ideal candidate must have a minimum Associates Degree, supervisory experience, and be...
- ...channels. Collaborating with cross-functional teams, you will leverage cutting-edge... ...strategy and major transformation deals. The leader owns large pursuit strategy end-to-end—shaping... ...across CRM, marketing automation, case management, personalization, journey orchestration,...Work at officeRemote workHome officeFlexible hours
- ...Services Digital Customer Experience Strategy Leader Join Capgemini as a Financial Services... .... Collaborating with cross-functional teams, you will leverage cutting-edge... ...strategy across CRM, marketing automation, case management, personalization, journey orchestration,...
- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal... ...management skills. This hands-on role involves managing a small support team, improving workflows in Zendesk, and ensuring customer...Flexible hours
$60k - $80k
A leading customer support provider is seeking a Customer Support Manager to lead a remote team across the United States. This role involves managing daily operations, developing team members, and ensuring top-notch customer service. With 5+ years of customer support experience...Remote job- Costco is seeking an experienced Customer Support Manager to oversee and enhance our remote support operations. The ideal candidate will demonstrate exceptional leadership, strategic oversight, and a strong ability to adapt in a dynamic work environment. With a focus on...Remote jobRelocation package
- MaziCTools is seeking a Customer Support Manager to join our team on a part-time remote basis. The ideal candidate will oversee our support operations, ensuring exceptional service delivery to our members. With a minimum of 7 years in customer service management and strong...Remote jobPart time
- A dynamic healthcare startup in New York is looking for a Head of Customer Support to lead global support and logistics teams. This role will focus on optimizing operations and driving customer satisfaction through effective team leadership and AI-driven tools. The ideal...
- Fun is seeking a Customer Support Lead to establish its end-user support function. This role directly impacts client trust and retention through high-quality customer support in the fintech space. The ideal candidate will possess at least 7 years of experience in customer...
- ...Customer Service Logistics Coordinator, you’ll join a world leader in platinum group metals with over 200 years of history.... ....* Partnering with Planning, Quality, Warehouse, Project Management and Commercial teams to support customer commitments.* Monitoring on-time...Flexible hoursShift work
- ...Support Role Excellence Principal to empower our Customer Support teams. This role involves balancing enablement program needs with... ...and excellent communication, problem-solving, and relationship management skills. This position offers a supportive environment and the chance...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Leader/Manager. Be the first to apply!

