Medical Assistant - PCP Glendale

Position Details

Department: PCP | Northwest Valley


Location: Glendale


Shift: Mon-Fri, Days, 7am-4:30pm

Category: Medical Assistants


Posting #: 1022811


Employee Type: Full-Time

Position Summary

Posting Note: Medical Assistant - Full-Time

Location: 20325 North 51st Avenue, Glendale, AZ

We are seeking a dedicated and compassionate Medical Assistant to join our busy Primary Care Pediatric Office. This is a full-time position with a schedule of Monday through Friday, 7:00 AM to 4:30 PM.

Position Summary

The Medical Assistant will provide clinical support to pediatric providers and assist in delivering high-quality patient care in a fast-paced primary care setting. The ideal candidate will be comfortable working with infants, children, adolescents, and their families while maintaining a professional, compassionate, and patient-centered approach.

Essential Duties and Responsibilities

Room patients and obtain accurate vital signs and medical histories
Administer vaccines and other injections as ordered by the provider
Perform point-of-care testing and document results appropriately
Assist providers with minor in-office procedures
Prepare examination and treatment rooms
Support providers during well-child visits and sick-child visits
Assist with sports physicals, annual physicals, and preventive care appointments
Maintain accurate and timely patient documentation within the electronic medical record
Provide patient and family education as directed by the provider
Follow infection control, safety, and clinical protocols
Perform other clinical and administrative duties as assigned

Required Qualifications

Certifications
Current Basic Life Support (BLS) Certification for Health Care Professionals from the American Heart Association required.

Medical Assistant Certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) required within 90 days of employment to remain in the position.

Education
Graduate of a Medical Assistant program accredited by one of the following:
Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Accrediting Bureau of Health Education Schools (ABHES)
Another school approved by the Department of Education
Medical Assistant Certification through the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) may be accepted in lieu of graduation from an accredited Medical Assistant program.

Preferred Qualifications
Previous experience in a pediatric or primary care setting preferred
Strong communication and customer service skills
Ability to multitask and work efficiently in a fast-paced clinical environment
Experience with electronic medical records (EMR) systems preferred

Join our team and help provide exceptional care to children and families in our community.


This role works under the direction of a licensed health care professional and performs various clinical and administrative tasks for the assigned area. The Medical Assistant is expected to carry out the mission, vision, and values of Phoenix Children's. A continuous exhibition of professionalism, strong ethical conduct, and integrity must be carried out at all times. Interdepartmental collaboration, high standards of work performance, keeping a positive attitude and adhering to the policies and procedures of Phoenix Children's is essential. This position requires current and continuous certification from the American Association of Medical Assistants (CMA) or American Medical Technologists (RMA) in the field of Medical Assisting or the ability to acquire within 90 days of hire. Anyone hired prior to 11/30/2021 has one year from their date of hire to obtain their required Medical Assistant Certification.

Position Duties

• Consistent with Medical Assistant education and under the direction of a licensed health care professional, the Certified Medical Assistant performs the following clinical responsibilities including but not limited to:
  
  
  a) Measures and records vital signs, growth parameters, medical histories, and signs and symptoms into the electronic health record
  b) Communicates patient related information to the licensed health care provider
  c) Performs electrocardiograms, pulmonary function tests, and other diagnostic testing within the Medical Assisting scope
  d) Collects laboratory specimens (including blood specimens)
  e) Performs point of care testing
  f) Prepares and administers medication at the direction of a licensed health care provider and adheres to all regulations, guidelines, and policies for medication labeling, security and storage, inventory management and disposal.
  g) Performs routine screening tests
  h) Assists the provider with exams and procedures
  i) Removes sutures, changes dressings, applies bandages and other first aid procedures
  j) Prepares and instructs patients about examinations, diagnostic tests, medications, special diets, and health maintenance
  k) Disposes of bio-hazardous materials in accordance with OSHA safety standards and hospital policies
  l) Demonstrates infection control standards related to hand washing and standard precautions including ensuring that all equipment in exam room is cleaned according to hospital policies
  m) Follows Phoenix Children's and OSHA safety rules and procedures at all times
  n) Upholds HIPAA regulations
  
  
• Administrative responsibilities include but are not limited to:
  
  
  a) Processes and communicates prescription refills to pharmacies as authorized by a licensed health care provider in accordance with regulations, policies and approved departmental protocols.
  b) Obtains prior authorizations for medication
  c) Obtains prior authorizations for DME
  d) Screens telephone calls and takes accurate clinical messages within the Medical Assisting scope of practice as well as in accordance with Phoenix Children's policies
  e) Returns patient calls with provider directed instructions
  f) Assists patients and providers in completing documentation and any other
  paperwork in which a provider is required to disclose and/or attest to
  g) Utilizes medication reconciliation tools within EHR.
  h) Cleans and restocks exam rooms
  i) In some clinics, may serve as a witness to cycle counting and wasting of controlled substances
  j) Follows appropriate legal and ethical professional conduct
  
  
• Remains up to date with certifications, company mandated training and professional development.

• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission
To advance hope, healing and the best healthcare for children and their families

Vision
Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.


We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable