Revenue Cycle Specialist

We are hiring a Revenue Cycle Specialist  to join the Catalpa Health team.  As a Revenue Cycle Specialist with Catalpa Health, you will be responsible for supporting the billing and revenue cycle process from charge entry through payment posting and account follow-up.  The ideal candidate has strong attention to detail, excellent organizational skills, and the ability to maintain confidentiality while working with sensitive financial and patient information.  This is an integral team member who helps us to deliver outstanding customer service experiences to our patients and providers.  

Who We Are:

Catalpa Health is a pediatric mental health non-profit organization serving over 7,800 children in the  Fox Valley annually. Our team members work diligently to meet the needs of our clients, offering families the support they need at the right time, close to home. Our vision to inspire hope and provide world-class mental health care is our driving force and is realized each day through the actions of our team members. 

Why Choose Catalpa Health?

Building a supportive work environment is at the heart of our values. One way of expressing that support is by providing a comprehensive whole-person benefits plan. We believe in providing resources to our team members to support them in all stages of their life’s journey.

• Competitive pay 
• Multiple health insurance plans offering both FSA and HSA pre-tax savings
• Dental and vision insurance plans
• Life Insurance, Critical Illness and Accident insurance
• Short & Long-term disability
• Retirement plan with generous company match
• Dependent Care Saving Plan
• Paid Time Off, plus 9 paid holidays each year ( Full time employees earn up to 3 weeks in your first full year of employment)
• Annual professional development/continuing education reimbursement program
• Wellness program providing additional resources to help our team members maintain a healthy work-life balance

Work environment:

• Casual dress code
• Centrally located and close to Fox River Mall
• Fun, supportive and dedicated staff members
• Work schedule:  Monday-Friday, Day Shift

Position Essential Functions and Responsibilities:

• Enter, review, and submit accurate billing claims and invoices in a timely manner
• Verify patient, insurance, and account information for accuracy
• Post insurance and patient payments, adjustments, and denials
• Review accounts receivable and follow up on outstanding balances and unpaid claims
• Research and resolve billing discrepancies, rejected claims, and denials
• Prepare and submit corrected claims and supporting documentation as needed
• Communicate with insurance companies regarding claim status, payment issues, and eligibility
• Respond to patient billing questions and assist with account inquiries in a professional manner

Education/Experience:

• High School Diploma or equivalent
• 1+ Years of experience in medical billing, insurance claims processing, denial management or a related healthcare revenue cycle role
• Experience with electronic medical record software, such as Epic (Preferred)

Skills Needed:

• Positive attitude and excellent communication skills
• Ability to work effectively and cooperatively with staff, clients and families
• Proficient with MS Office applications
• EPIC experience preferred

Interested candidates should submit a resume and contact information at our Catalpa Health Career page at  

Catalpa Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.