Energy Auditor - Michigan

Energy Auditor - Michigan

Pearl Edison is hiring an Auditor to serve our customers in Michigan. Your success will be measured by how many homeowners you serve, and how effectively. "Effective" means a well-executed Home Assessment that builds trust with the homeowner and provides the data we need to serve them well.

This is a field role. You will perform robust Home Assessments using the Pearl Edison software platform - interviewing the homeowner, collecting data, and performing diagnostic testing. Then, you'll support an Advisor as they finalize the scope of work, system design, and price for the project.

You'll report to Pearl Edison's Michigan General Manager. You'll work closely with the local team of Advisors and Auditors and Pearl Edison's Delivery Manager. You'll also regularly work with Pearl Edison's Building Science Lead, Brynn, and Co-Founder, Jake.

Day-to-day, you will:

• Build and maintain trust with homeowners. You are the face of Pearl Edison to the customers you serve.
• Lead Home Assessments. During a Home Assessment, you will collect the data needed to complete a design load calculation, perform diagnostic testing to inform key scoping decisions, refine our hypothesis on the right scope of work to serve the customer, and share your learnings with the homeowner.
• Support preparation of customer proposals. After the Home Assessment, an Advisor will finalize the design load, scope of work, and pricing for the customer's project and follow up with the homeowner as quickly as practically possible. You will collaborate with them to get to the right answer.
• Ensure that we capture and address the customer's questions and priorities. You'll spend a couple of hours with them, and learn a lot.
• Flag problems before they're problems. You'll escalate the right questions and watch-outs to the General Manager, Delivery Manager, and Building Science Lead to avoid delivery problems downstream.
• Perform occasional QA / QC audits to ensure that we and our contractor partners are delivering what we promise.

Apart from your day-to-day responsibilities, you'll provide feedback and work with the Product, Design, and Engineering teams to make the software platform better - to support your work and produce better results for the homeowners and contractors we serve. Every team member at Pearl Edison shares this responsibility. We're a software-enabled service, not software-as-a-service, and we're only as good as our workflow - the platform we are building to streamline and enforce workflow, and our execution of workflow. You should feel personal responsibility for both.

You're accountable for:

• Winning projects - by volume and by percentage
• Customer experience - particularly, the Home Assessment
• Executability - i.e., downstream change orders / margin reduction due to improper project scoping

As an Auditor at Pearl Edison:

• You build strong relationships with people - in particular, with homeowners and with your teammates.
• You sweat the details that matter, and you capably identify which details matter and which details don't.
• You are passionate about the mission of the company.

It's a bonus if:

• You have experience as an energy auditor.
• You have a background in home services.
• You have experience at an early-stage startup.

We provide:

• $60-80K base salary
• A competitive early-stage equity package. (If Pearl Edison does well, you'll do well.)
• A company-funded healthcare allowance (QSEHRA)

Commensurate with your work, this role requires in-person field work in Michigan. We are a hybrid-remote company headquartered in Detroit, and we get together as a team semi-annually in Michigan.