Scheduling Specialist

Scheduling Specialist We’re seeking a part-time professional, detail-oriented Scheduler to join our high-touch Community Outreach Team. You’ll play a key role in driving participation in technology projects — including onsite wearable technology testing and at-home tech studies — by contacting and scheduling participants across the U.S. This is a telephone/computer-based position; there is no face-to-face interaction with patients or other customers. This is a phone-heavy role, and you'll spend most of your day calling, but you'll also support with email and occasionally text outreach. You’ll be expected to follow structured systems, navigate platforms like AWS and Monday.com, and consistently hit daily scheduling targets. This role is part-time ( Key Responsibilities Call, email, and text study applicants to verify information and book appointments Follow clear protocols and project-specific scheduling rules Log activity and updates in our scheduling platforms Hit daily and weekly booking targets to support time-sensitive project goals Communicate proactively with team leads on blockers or escalations Handle PII and sensitive company data with professionalism and discretion What You’ll Need Strong phone presence, clear verbal communication, and professional tone Reliable internet and quiet work environment (headset strongly recommended) Consistent attention to detail and the ability to follow structured processes Ability to work independently and stay accountable for output goals Comfort using digital platforms (training will be provided) Previous experience in outreach, scheduling, or call-based roles is a plus Why Join Us? Remote-first team and flexible structure Opportunity to contribute to cutting-edge tech and research projects Simple workflows in a supportive, performance-driven environment Training provided — just bring focus, follow-through, and communication skills What Makes Applause a Great Place to Work Applause is a world leader in digital quality testing. Since 2007, Applause has been the driving force in testing and digital quality innovation. Our expertise helps leading brands deliver quality digital products to their customers. With 1.5+ million testers in more than 200 countries and territories, Applause supports the world’s leading brands in delivering quality digital products and experiences at scale. We enable customers to release digital products and experiences faster and with confidence. At Applause, our core values—In it Together, Be Accountable, Create Value for Our Customers, Celebrate Authenticity, and Crush Your Goals—inform our choices as individuals and as a team. We value diversity and strive to enable professional opportunities for all employees, fostering a culture of respect, authenticity, and inclusion. Please visit to learn more about the employee experience at Applause Nation! If you require a reasonable accommodation under any legally protected characteristic, please feel free to request an accommodation. Applause reviews qualifications and will follow up if they meet current needs. #J-18808-Ljbffr