Scheduling Manager

Ensure timely and accurate scheduling of Tallgrass natural gas interstate pipeline systems using the CONNECT system Manage the team providing scheduling support seven days per week during industry cycle time frames and a customer service hotline for urgent matters Coordinate customer-requested flow orders with physical system capabilities determined by Gas Control Optimize system throughput, company revenue, and customer satisfaction Ensure accurate and timely responses to customer inquiries regarding scheduling, CONNECT, and Tallgrass tariffs Ensure nomination submission, scheduling, confirmation, and allocation systems and processes are accurate, operational, and properly used Provide operators reliable quantities at all receipt and delivery points Ensure timely and accurate month-end closing responsibilities Ensure monthly reconciliation and resolution of Operational Balancing Agreements Build strong, motivated, service-oriented teams Develop and maintain professional relationships with internal and external clients Evaluate current processes and drive ongoing improvement Manage personnel matters, including annual performance reviews and administrative paperwork Accomplish performance goals aligned with company objectives Enforce professional integrity, ethics, safety discipline, and regulatory compliance Foster a positive, open work environment and disciplined execution Work non-traditional hours as needed, including on-call duties, shift coverage, weekends, and holidays Maintain regard for personal safety, company assets, employees, and the general public Perform other daily, weekly, monthly, special project, and assigned duties Requirements Bachelor’s degree from an accredited institution in Business, Engineering or a related discipline, or years of industry experience equivalent to education Three to five (3-5) years of natural gas/liquid control experience, plus a minimum of three (3) years natural gas/liquid scheduling experience Intermediate proficiency in MS Office applications, including Excel, Word, Access, PowerPoint and Outlook Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers Strong organizational/time management skills Excellent oral and written communication skills Strong analytical skills Proven management and supervisory skills Ability to complete multiple issues/tasks under strict deadlines Willingness to delegate to and mentor employees Ability to work with a team, take direction from management, adhere to required work schedules, focus on details, and follow work rules Ability to organize and prioritize daily work Must be able to perform all essential and marginal job functions Must be able to meet physical demands including prolonged sitting and lifting up to 25 pounds Required to carry a cell phone and be available during working and non-working hours Must clear a drug screen and complete a background check, including credit report for certain positions Core Competencies Demonstrates expertise in natural gas scheduling and pipeline management, ensuring compliance with operational standards and customer satisfaction. Proven ability to lead teams, optimize processes, and maintain strong client relationships while adhering to safety and regulatory requirements. Highest-signal resume keywords Natural Gas Scheduling Experience Team Management Skills Operational Balancing Agreements MS Office Proficiency Regulatory Compliance Hard Skills Natural Gas Control Experience Scheduling Systems Nomination Submission Performance Goals Achievement Analytical Skills Soft Skills Strong Organizational Skills Excellent Communication Skills Time Management Skills Mentoring Ability Detail Orientation Certifications & Qualifications Valid Driver's License Industry Keywords Pipeline Management Customer Service Operational Efficiency Safety Discipline Industry Cycle Time Tools & Technologies CONNECT System MS Excel MS Word MS Access MS PowerPoint MS Outlook #J-18808-Ljbffr