Customer Service Representative Agent Opportunity

Customer Service Representative

Lifetime Insurance Services Shelby Township, MI

Are you looking for more than just a job? At Lifetime Insurance Services, we're building a next-generation insurance agency focused on growth, technology, teamwork, and creating real career opportunities for people who want more out of their future. We are currently looking for a Customer Service Representative who enjoys helping people, thrives in a fast-paced environment, and wants the opportunity to grow into a licensed insurance agent role over time. Insurance experience is helpful but personality, initiative, and work ethic matter even more.

Why Join Lifetime Insurance Services?

We're not your typical old-school insurance office. Our agency combines modern technology, AI tools, video proposals, and automation with genuine relationship-focused service. We've built a strong reputation for being friendly, responsive, and easy to work with and we're continuing to grow.

What Makes Us Different:

• Fun, supportive, and team-oriented office culture
• Opportunity for rapid growth within the company
• Training and mentorship toward becoming a licensed insurance agent
• Access to over 20 top-rated insurance carriers
• Modern systems and technology that make work easier and more efficient
• Flexible career path with long-term earning potential
• Growing agency with strong community reputation and industry recognition
• Young, motivated, forward-thinking team environment

We've recently:

• Expanded into a larger office
• Added new carrier partnerships
• Been recognized nationally by top insurance companies
• Continued expanding our personal and commercial insurance divisions

And we're just getting started.

What You'll Be Doing:

• Helping clients with policy changes and account questions
• Assisting customers by phone, text, and email
• Supporting agents with quotes and follow-up
• Helping create a smooth and positive customer experience
• Learning the insurance industry from the ground up
• Growing toward eventually becoming a licensed insurance agent

Qualifications:

• Positive attitude and strong communication skills
• Organized and dependable
• Comfortable using computers and technology
• Able to multitask in a fast-moving environment
• Insurance experience is a plus, but not required
• Insurance license not required to start, but becoming licensed will be an expected goal after hiring

Ideal For Someone Who:

• Wants a long-term career, not just another job
• Enjoys working with people
• Likes learning new skills and growing professionally
• Wants the opportunity to increase income over time
• Prefers a friendly, modern workplace over a corporate environment

Compensation & Benefits:

• Competitive hourly pay based on experience
• Growth and advancement opportunities
• Licensing support and training
• Bonus opportunities
• Supportive leadership and mentorship
• Fun and energetic office atmosphere