Aesthetic Medical Assistant

Aesthetic Patient Coordinator & Medical AssistantNPOC Wellness and AestheticsLocations: Baltimore, MD and Waldorf, MDEmployment Type: Full-TimeCompensation: $25.00-$30.00 per hour (based on experience)About UsNPOC Wellness and Aesthetics is a premier medical aesthetics and wellness practice dedicated to helping our patients look, feel, and perform at their highest level. We combine advanced aesthetic medicine with personalized wellness solutions in an elevated, luxury environment where exceptional patient care is our standard.Our services include:Neurotoxins (Daxxify & Xeomin)Dermal FillersLip EnhancementSkinPen MicroneedlingLaser Hair Removal (Candela GentleMax Pro)IV Hydration TherapyMedical Weight ManagementPeptide TherapyWellness OptimizationBiostimulatorsWe are seeking experienced, energetic professionals who thrive in a fast-paced luxury medical environment and are passionate about delivering exceptional patient experiences.Position SummaryThe Aesthetic Patient Coordinator & Medical Assistant serves as the face of our practice while providing both clinical and concierge-level support. This role is ideal for an experienced medical assistant with a strong background in medical aesthetics who enjoys building relationships, supporting providers during procedures, and ensuring every patient receives an outstanding experience from consultation through follow-up.ResponsibilitiesClinical SupportPrepare treatment rooms and maintain clinical readinessAssist providers during injectable and aesthetic proceduresPrepare patients for Botox, dermal fillers, laser treatments, microneedling, IV therapy, and wellness servicesObtain vital signs and medical historiesCapture high-quality before-and-after photographsAssist with treatment documentation within the EMRMaintain sterile technique and infection control standardsPerform inventory management and supply orderingClean and sterilize instruments and treatment roomsPatient ExperienceWelcome patients with professionalism and warmthEducate patients on treatment preparation and aftercareCoordinate patient flow and schedulingEnsure every patient receives a luxury concierge experienceManage follow-up calls and treatment remindersSupport financing options including Cherry, CareCredit, Klarna, Affirm, and HSA/FSASales & Practice GrowthEducate patients on skincare and wellness productsPromote memberships and treatment packagesEncourage treatment plan completion and rebookingAssist with practice events and promotional campaignsCapture social media content when appropriateQualificationsRequiredCertified Medical Assistant (CMA or RMA preferred)Minimum 2 years of recent experience in a medical spa, dermatology, plastic surgery, or aesthetic practiceExperience assisting with cosmetic injectablesExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComfortable working in a fast-paced environmentProfessional appearance and demeanorPassion for aesthetics and patient carePreferredExperience with: Neurotoxins, Dermal fillers, Laser treatments, SkinPen Microneedling, IV Therapy, Medical Weight Management, PracticeQ, IntakeQ, Zenoti, Aesthetic Record, or similar EMR systems, Medical photography, Retail skincare sales, Membership salesScheduleFull-TimeRotating weekends requiredSome evening hours may be required for patient events and practice growth initiativesCompensation & BenefitsCompensation$25.00-$30.00 per hour, based on experience and qualificationsBenefitsMedical InsuranceDental InsuranceVision InsurancePaid Time Off7 Paid Holidays401(k) with 3% employer match after one year of eligible employmentEmployee discounts on aesthetic and wellness servicesProfessional development and continuing education opportunitiesGrowth opportunities within a rapidly expanding organizationOur Ideal CandidateLoves aesthetics and wellnessTakes pride in delivering exceptional patient experiencesIs proactive, dependable, and detail-orientedHas a positive, team-first attitudeThrives in a luxury healthcare environmentIs excited to grow with a fast-expanding practiceWhy Join NPOC Wellness and Aesthetics?At NPOC Wellness and Aesthetics, we are building more than a med spa, we are creating one of Maryland's premier destinations for aesthetic medicine and wellness. We invest in our team, foster professional growth, and believe that exceptional employees create exceptional patient experiences.If you're passionate about aesthetics, committed to excellence, and ready to grow with a dynamic and innovative practice, we'd love to hear from you.