Security Officer

Security OfficerWe at Insight Hospital and Medical Center Chicago, believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!General Summary: The security officer performs activities necessary to the provision of a safe and secure environment for employees, physicians, patients and visitors of the hospital. These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.Job Requirements:Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems and facilities in accordance with established departmental policies and procedures.Proactively patrols assigned areas (internally and externally) in an effort to identify suspicious persons or activity and initiating corrective action as appropriate.Observes employees for identification badges and counsels as needed.Provides escorts to employees, physicians, patients, and visitors; transporting them in wheelchairs, if necessary.Provides assistance to other security personnel and hospital employees as necessary to ensure adequate monitoring and follow-up of unusual occurrences.Provides assistance, direction, and guidance in resolving problems or complaints, informing supervisor of reportable situations and actions taken.Completes all paperwork accurately and as required (Daily Activity Log, Incident Reports, Vehicle Inspection Reports, etc.)Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related informationResponds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitorsImmediately reports all safety hazards, malfunctioning equipment and other potential problems to supervisorProvides emergency access to various areas of the hospital when required and/or approved by a supervisorEnforces parking restrictions by issuing parking violation notices to employees who violate themEnforces visitor policyReleases deceased patients (per policy) as neededResponds to Emergency Codes (Blue, Red, Gray, Back, Orange and Pink) and properly documents such incidents on an incident reportMonitors Closed Circuit Television (CCTV), alarm panels, radios, and other equipment as requiredPerforms function in accordance with Insight Hospital's Mission, Values, and BehaviorsAdheres to Insight's Look and Uniform PolicyPerforms related duties as needed or assigned by any Supervisor and/or DirectorQualifications:High School graduate or equivalentState of Illinois Permanent Employee Registration CardValid Drivers License and Good Driving Record (Must be insurable with Mercy's insurance carrier. This is a condition of employment)CPR/AED Certification (within 6 months of employment)Nonviolent Crisis Intervention Training (within 6 months of employment)Insight Handcuffing Training (within 6 months of employment)Basic computer skillsExcellent interpersonal and organizational skillsObtain proper balance to insure hospital equipment supplies and facilities are protected without giving offense to visitors or employeesMust be sensitive when dealing with people under stressful situationsMust keep all information CONFIDENTIAL.Benefits:Paid Sick Time - effective 90 days after employmentPaid Vacation Time - effective 90 days after employmentHealth, vision & dental benefits - eligible at 30 days, following the 1st of the following monthShort and long-term disability and basic life insurance - after 30 days of employmentInsight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!