Regional Banker/ Teller Leon Springs

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Regional Banker/Teller, you will engage in proactive sales and customer service activities, including teller transactions, selling bank products, and developing referral opportunities. This position, within PNC's Retail Branch Banking Network, is based in Leon Springs‑San Antonio, TX to support multiple branches in the San Antonio North Retail Market. Bilingual Spanish Preferred PNC is an in‑office company that fosters a collaborative and supportive culture. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. PNC Employees take pride in our reputation and the continuous building of it. We expect our employees to be focused on customers, manage risk, and pursue continuous learning. Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and able to leverage that information to create customized solutions. Managing Risk – Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to and support of PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Below are the required and preferred qualifications. Preferred Skills – Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Competencies – Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs. Work Experience – Roles at this level typically do not require a university/college degree. Minimum of 1+ years of related experience is expected. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education – No degree required. Certifications – None required. Licenses / Background Checks – Candidates will be subject to additional background checks required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full‑time employees include medical and prescription drug coverage (with a Health Savings Account feature), dental and vision options, life insurance for employee and spouse/child, short‑ and long‑term disability protection, 401(k) with PNC match, pension, and stock purchase plans, dependent care reimbursement, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives. Paid time off depends on eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year (unless otherwise required by law), and 15 to 25 vacation days each year depending on career level and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line and ensure your name, the job ID, and preferred contact method are in the body of the email. Emails not related to accommodation requests will not receive a response. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace and provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of this position. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr