IT Operations Technician
Sunrise Systems Inc
Job Description
Job Description
Job Description
Georgetown, TX
This is temp to hire 3 to 6 months depending on performance
About the Role
The IT Operations Technician will work with our team to provide support for a wide range of IT systems and services in the MFG/Corp environment. As the IT Operations Technician , you will be responsible for building and racking servers. As an IT Operations Technician , you will work in a fast-paced environment and apply your technical knowledge to solve issues that will span multiple IT environments.
What You will Do
Participate in server build projects and assist with performing tasks.
Requisition server parts and components from warehouse.
Build/maintain physical servers.
Ability to connect servers to the network with DAC, Fiber and Ethernet cables.
Ability to install rails on servers and rack and stack servers.
System component failure analysis and repair.
Server burn-in tests to ensure components are performing optimally and without defects.
Upgrade hardware on servers when directed.
Create / manage support tickets (IP/SNOW tickets).
Create and maintain server build documentation/SOPs.
Document all processes, system changes/fixes, and issues when performing changes.
Hypervisor OS installation and patching.
Issue resolution and/or escalations if required.
Assist with any other projects/tasks as required.
What You Bring
High School diploma or Associate degree preferred
2-4 years of related work experience in in the IT field.
CompTIA A or Network certifications are beneficial but not required.
Configuration experience with VMware Hypervisor.
One year PC related hardware or networking experience is beneficial but not required.
Experience troubleshooting defective components.
Ability to lift up to 60 pounds.
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