Service Advisor
Clay Cooley Auto Group
Service Advisors HIGH ACHIEVERS EARN HIGH REWARDS! We are excited to welcome motivated and customer-focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians. Employee Benefits & Compensation Package: We are proud to offer a competitive and comprehensive benefits package, including:
Job Type: Full-time We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre-employment screening processes.
- Paid Time Off (PTO) and Holiday Pay
- Company-Paid Life Insurance
- Health & Wellness Plans
- Medical, dental, vision, and supplemental insurance
- Flexible Spending Accounts (FSA)
- Financial Retirement Plans WITH COMPANY MATCHING
- 401(k) and Roth
- Employee vehicle and service discounts
- Advise customers on recommended maintenance and repairs, including costs and service options
- Maintain accurate customer and vehicle records, invoices, payments, and warranty verification
- Promote additional services and products to support service department revenue goals
- Schedule service appointments and prepare detailed repair orders with technicians
- Verify insurance information and coordinate loaner vehicles as needed
- Provide timely service updates and communication throughout the repair process
- Flexible availability to meet business needs
- Sales experience with automotive industry knowledge
- Basic computer proficiency and ability to navigate software systems
- Ability to complete onboarding in a timely manner
- Ability to stand, walk, or sit for extended periods (up to 5 hours)
- Strong verbal and written communication skills
Job Type: Full-time We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre-employment screening processes.
Vacancy posted 3 days ago
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