Team Member Relations Manager

Job Description

Job Description

We are looking for an experienced Team Member Relations Manager to support a fair, respectful, and compliant workplace in Las Vegas, Nevada. In this role, you will advise leaders on sensitive employee matters, conduct impartial reviews of workplace concerns, and help strengthen people practices across the organization. This position calls for strong judgment, discretion, and the ability to balance employee support with business needs while contributing to engagement and culture initiatives.

Responsibilities:
• Advise managers and leaders on employee relations matters, including workplace concerns, policy application, performance discussions, and risk awareness.
• Lead thorough and objective reviews of employee issues, gathering facts, documenting findings, and recommending appropriate next steps.
• Partner with leadership to improve performance management practices through coaching support, preparation for difficult conversations, and follow-up on outcomes.
• Design and coordinate employee recognition and engagement efforts that encourage a positive and inclusive work environment.
• Oversee the annual engagement survey process, analyze feedback trends, and help translate results into practical culture and people initiatives.
• Provide guidance and development support to new supervisors and people leaders to strengthen confidence in managing teams effectively.
• Maintain accurate employee relations records, prepare HR-related reports and presentations, and track program materials and associated administrative details.
• Ensure required reporting is completed in accordance with applicable state regulations, including matters involving suspected abuse, neglect, exploitation, isolation, or abandonment.
• Travel between local worksite locations as needed to support leaders, employees, and organizational programs.• At least 5 years of experience in employee relations, labor relations, workplace investigations, or a closely related HR function.
• Demonstrated knowledge of performance management practices and the ability to guide leaders through complex employee situations.
• Working knowledge of local employment law and experience applying policies consistently and appropriately.
• Strong communication, conflict resolution, and problem-solving skills with the ability to handle sensitive matters professionally.
• High level of discretion, sound judgment, and emotional intelligence when working with confidential information.
• Proficiency with Microsoft Office and HR systems, including experience using platforms such as Paycom.
• Strong organizational skills with the ability to manage multiple priorities, projects, and deadlines effectively.
• Ability to build productive relationships across all levels of an organization and work successfully with diverse teams.