Customer Service Associate

Job Description

Job Description

Customer Service Associate
Location: Lacy Lakeview, TX
Pay Rate: $19.00/hour
Shift: 1st

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Associate to work at a leading distribution organization in Lacy Lakeview, TX. Let us help you take the next step in your career and make a real impact in your community.

Why you should apply:

• Competitive pay of $19.00/hour
• Opportunity to join an industry leader in distribution and customer service
• Supportive team, ongoing training, and professional development

What you’ll do: While strong phone skills are important, this position is primarily focused—about 75%—on order entry and inventory management, with only 25% being phone work. Your key responsibilities will include:

• Performing detailed order entry, releasing pick tickets, updating shipment dates, and maintaining accurate inventory records using computer systems and relevant software
• Managing inventory for customer accounts, tracking product availability, and releasing and closing orders
• Providing customers with documentation, including invoices, order confirmations, and inventory reports
• Responding to emails from customers and internal teams, sending EDI PO acknowledgments, ASNs, and invoices
• Collaborating with the team to ensure inventory levels meet customer requirements
• Filing sales orders, updating reports, and supporting other distribution operations as needed
• Handling customer calls about orders, inventory, documentation, and product information

You might be a great fit if you have:

• Experience with order entry, inventory management, and using inventory or ERP systems
• Proficiency with Microsoft Office and strong computer skills
• EDI knowledge and experience (preferred)
• Excellent written and verbal communication skills
• 5+ years of customer service experience in a distribution or warehouse environment
• High attention to detail, reliability, and a focus on customer satisfaction

What happens next:
Once you apply, you’ll hear from us if your background meets these requirements. If this role isn’t a fit, your profile will remain in our network for future opportunities.

Helping you discover what’s next in your career is what we’re all about—so let’s get to work. Apply to be a Customer Service Associate today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.