Freight- Dispatcher

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Cargo Express Freight is seeking a reliable and organized Dispatcher to coordinate our drivers, loads, and delivery schedules. In this role, you will be the key point of contact between drivers, customers, and internal operations, ensuring that freight moves safely, on time, and in accordance with company policies and Department of Transportation (DOT) regulations. This is a fast-paced, communication-driven position ideal for someone who thrives on problem-solving and keeping many moving parts on track. Freight industry experience is a plus, but we welcome entry-level candidates and provide the training needed to succeed. 

Dispatcher Duties and Responsibilities 

• Assign, schedule, and coordinate drivers and loads to meet customer pickup and delivery windows. 
• Communicate with drivers throughout the day regarding routes, delays, load updates, and delivery instructions. 
• Serve as the primary point of contact between drivers, customers, shippers, and receivers to resolve issues quickly. 
• Monitor driver Hours of Service (HOS) and help ensure compliance with DOT and Federal Motor Carrier Safety Administration (FMCSA) regulations. 
• Track shipments in progress and proactively communicate status updates, delays, or exceptions to customers and management. 
• Enter and maintain accurate dispatch, load, and delivery records in the company’s systems. 
• Coordinate with the operations and safety teams to address breakdowns, accidents, or route changes as they arise. 
• Plan efficient routes to maximize on-time delivery and minimize empty miles and costs. 
• Answer incoming calls and emails in a professional and timely manner. 
• Perform other related duties as assigned. 

Dispatcher Requirements and Qualifications 
Required  

• High school diploma or equivalent 
• Strong verbal and written communication skills 
• Excellent organizational skills and the ability to multitask in a fast-paced environment 
• Basic computer proficiency (email, data entry, and Microsoft Office) 
• Ability to remain calm and solution-focused under pressure 
• Dependable, punctual, and able to work assigned shifts 

Preferred  

• Freight, trucking, logistics, or dispatch experience (entry-level candidates are encouraged to apply and will be trained) 
• Familiarity with dispatch, TMS, or ELD software 
• Knowledge of DOT and FMCSA Hours of Service regulations 
• Bilingual 
• Customer service experience 

Compensation and Benefits
Starting pay is $19.00 per hour for candidates with no prior experience, with room to grow based on experience and performance. Additional benefits include: 

• Medical, Dental, and Vision Insurance 
• 401(k) with Company Matching 
• Paid Time Off – Vacation, Sick Time, and Paid Holidays 
• Paid Training 

About Cargo Express Freight Transportation, Inc.
CEF is a freight service provider with both online self-service tools and a full-service team of freight experts that offers easy, one-stop shopping to compare multiple carriers and competitive rates, plus exceptional customer service. The fast pace of the logistics industry translates into a high-energy and collaborative workplace environment. You are empowered to make decisions, help our customers grow, and forge your own career path. 

Join a vibrant team of employees who are accelerating their careers every day at CEF. 

Our dynamic onboarding program will jumpstart your knowledge of CEF and our industry, help you excel in our culture, and ensure your proficiency in our systems and processes. You’ll come out of this experience with the tools and knowledge needed to be successful in your role. 

Cargo Express Freight Transportation, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.