Lead Sales Associate (part-time) - Original Penguin

Summary The Lead Associate’s primary function is to sell and promote Original Penguin (OPG) merchandise through execution of OPG customer service standards. The Lead Associate reinforces the Store Manager, ASM and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals. Responsibilities Customer Service Responsibilities Consistently provides Customer Service to company standard and lead team Generates maximum sales potential in accordance with the OPG customer service standards Builds repeat customer base through excellent PE Loyalty Program data capture Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively Consistently fosters a positive store experience by treating all customers and staff members in a fair and consistent manner Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks Demonstrates effective written and verbal communication Manages time and prioritizes tasks Operational Responsibilities The lead associate will step in when the supervisor/keyholder is not present Keep merchandise filled to appropriate levels on the sales floor Ensure the store is visually distinctive and appearance impeccably maintained Minimize shortages through proper loss prevention procedures Practices excellent customer service at all times in order to prevent possible theft Demonstrates awareness of store sales plans and results Follow all operational policies and procedures Manage time and prioritize tasks Demonstrate effective written and verbal communication skills Visual, Brand And Product Management Supports execution of all pricing strategies Supports the execution of store planograms Supports and understands the company’s brand position Supports replenishment of merchandise on the selling floor as needed Requirements Energetic and positive attitude 1-2 years of retail experience Flexible availability; reliable transportation Strong interpersonal communication and customer service skills Customer service-oriented (outgoing, friendly, and personable with a positive attitude) Must be able to move and/or lift to 25 pounds High school degree Benefits Employee discount Accumulated personal/sick time off 401(k) plan Clothing Allowance Holiday Pay Legal Disclaimer Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities. We encourage you to read and understand our Privacy Policy here. #J-18808-Ljbffr Perry Ellis International