IT Training Coordinator

Overview The Training Coordinator is a multifaceted role that supports the successful execution of the firm’s training initiatives. This position combines hands-on training delivery with program coordination, documentation development, LMS support, and team leadership. The Training Coordinator will facilitate live webinars, create written and video training materials, track attendance and learner progress, and assist in maintaining the learning management system (LMS). Additionally, this individual will provide support across the training team, help manage daily operations, and collaborate on training rollouts, timelines, and resource planning. Key Responsibilities Training Delivery and Content Creation Conduct virtual/in person training sessions and webinars for staff, attorneys, and new hires. Develop engaging and easy-to-follow training documentation, user guides, and instructional videos. Tailor content to suit various learner audiences and firm-wide technology platforms. LMS and Recordkeeping Record attendance and monitor participation in the LMS. Assist in the upkeep of LMS content, courses, and user data. Run reports and analyze metrics to assess training engagement and compliance. Team Coordination and Support Collaborate with other trainers to ensure consistent and high-quality training delivery. Serve as a support resource to fill in scheduling or content gaps among the training team. Assist the Training Director in managing day-to-day assignments for the training team. Help coordinate project timelines, training rollouts, and implementation plans. Operational and Strategic Support Contribute to the planning and execution of firm-wide technology initiatives. Identify process improvements and recommend solutions to enhance training effectiveness. Act as a liaison between the Training Director and the team for operational updates and task tracking. Qualifications 3+ years of experience in a training, instructional design, or related role, preferably in a legal or professional services environment. Proven experience delivering virtual and webinar-based training. Strong writing skills with experience developing training documentation and video content. Familiarity with LMS platforms (e.g., UniversitySite, etc.) and learning analytics. Excellent organizational and time-management skills with the ability to manage multiple tasks and priorities. Technologically proficient; able to quickly learn new software and tools. Strong interpersonal skills with a collaborative, team-oriented mindset. Experience coordinating or overseeing training timelines, task assignments, or small project rollouts is a plus. Preferred Skills Experience with legal technology systems (e.g., NetDocuments, Microsoft 365, Litera, etc.). Knowledge of adult learning principles and instructional design best practices. Video editing software knowledge (e.g., Filmora, Adobe Captivate) is a plus. Seniority level Associate Employment type Full-time Job function Training, Information Technology, and Business Development Industries: Law Practice, Technology, Information and Media, and Courts of Law #J-18808-Ljbffr